A few weeks ago (and several times over the past several years), I needed some information and could not find it anywhere. I pulled out my trusty stack of business cards and found one from someone I met about 10 years ago. I thought he might be able to help me out. Sure enough, I had an answer in about 10 minutes.

Contacts — we often forget how important it is to keep them. They're useful for everything from networking to training and for questions you just can't find the answer to anywhere. We meet people at all kinds of different places; these people may be able to help us 10, 15 or even 20 years down the road. Further, you might be surprised to learn how approachable many of our fire-service mentors really are. For example, it has been some time since I attended one of Chief Brunacini's classes, but from what I remember, he gave his work and home phone number to everyone in the class. In fact, I think it was printed right on the cover of the handout. I've had occasion to use the numbers once or twice since then, and Bruno has always been happy to help. The same applies to every other member of the fire service from whom I've requested information.
 
So, when you meet a fellow firefighter, exchange information. You never know who can help you out when you need it. And do a better job than I've done in keeping them organized. Set up an address book in your e-mail system, or use a Rolodex.