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General

Why did FireRescue1 make this acquisition?

When we heard about FIRE CHIEF closing its doors, we saw the chance to save a revered brand while improving FireRescue1’s ability to serve the fire service leadership segment. Also, we felt we were the most qualified to revitalize FIRE CHIEF by applying the digital strategies that have been successful in making FireRescue1 a leading provider of online content and training for the fire service as well as a successful media business. We are proud to accept the responsibility that comes with inheriting such a respected brand, and we’re excited to use FIRE CHIEF and FireRescue1 in combination to enable fire chiefs and chief officers to better protect the communities they serve and help their agencies operate more safely and effectively. 

What will happen to the FIRE CHIEF brand?

We will continue to operate FIRE CHIEF as a digital-only brand, with a new site launch coming in late February and the debut of a FIRE CHIEF eNewsletter, featuring a selection of leadership-oriented content and product information. We’ll be focused on covering the issues that matter most to fire service leaders within both the FIRE CHIEF and FireRescue1 member ranks – from departmental diversity to weathering an era of shrinking budgets to achieving the 16 Life Safety Initiatives and plenty more. 

How will FireRescue1 be integrating FIRE CHIEF into its strategy and mission?

As one of the most respected resources in the fire industry, we will be working hard to ensure the FIRE CHIEF brand and its content maintains the high level of value it has provided its audience through the years. Moving forward, FireRescue1 will heavily integrate the FIRE CHIEF core values of leadership and management into the resources we currently offer existing FireRescue1 members, while offering free access of our existing firefighting assets to all existing FIRE CHIEF members.

How long will the transition take?

We will be relaunching the FIRECHIEF.com website in late-February to ensure we can continue providing valuable resources to FIRE CHIEF members, as well as the wider firefighting community. In addition, we'll be launching a FIRE CHIEF eNewsletter in February that will feature a wide selection of leadership content.

Over the next couple of months, we will be working on incorporating FIRE CHIEF's key resources - from Station Style to other venerable features - into FireRescue1, while expanding FireRescue1's market-leading product research categories and select content to FIRECHIEF.com.

How can I contact FireRescue1 to learn more about this?

If you have any questions, please do not hesitate to contact us. You can find all of our contact information here.

FIRE CHIEF Members

What is FireRescue1?

FireRescue1 is one of the largest resources for firefighters online, providing news, video, training, career support and product information to more than 250,000 registered members. We have an unparalleled network of firefighting resource sites, which includes the grant assistance website FireGrantsHelp.com and leading firefighting video community FlashoverTV.comOur mission is simple - to provide firefighters with information and resources that make them better able to protect their communities and stay safer on the job.

How will this affect my FIRE CHIEF Magazine print subscription?

FIRE CHIEF's print edition has been discontinued, and you will no longer receive it. FireRescue1 did not purchase the magazine and does not take responsibility for unfilled subscription obligations or refunds.

How will this affect my FIRE CHIEF Online membership?

For the moment, you will no longer be able to login to FIRECHIEF.com as you could previously. Once we complete the relaunch of the new site, your login will be active again. 

What does my new FireRescue1 membership offer me?

As a member of FireRescue1, you will receive access to the complete range of fire information and resources across the FireRescue1 network, including:

  • News
  • Job listings
  • Career support
  • Product research, discounts and deals
  • Grant assistance opportunities
  • Video training
  • Exclusive lifestyle and training content from our expert columnists
  • Full access to FlashoverTV.com, the first online video community for firefighters
  • Our award-winning FireRescue1 eNewsletter
  • Member only forums

You will receive an email communication soon which will confirm your membership and allow you the opportunity to opt-out, if you wish. Otherwise, you will immediately be able to log in to your new FireRescue1 profile here.

What happens to my member information?

The personal information you provided to FIRE CHIEF profile is now managed by FireRescue1, and is protected by the high standards set forth in our Privacy Policy. Should you have any questions about this, please contact us at customerservice@firerescue1.com.

How secure is my personal information?

We are committed to maintaining your confidence and trust with respect to your personal information. As a policy, we will not sell or otherwise misuse your customer information. Your customer information simply helps us customize FireRescue1 to your interests and allows us to negotiate valuable member discounts and related services.

Do I need to do anything?

No. Your FIRE CHIEF membership will remain as-is, unless you specify otherwise. Additionally, you will be, or may have already been, contacted by FireRescue1 in regard to the extension of your membership to FireRescue1. If you have any questions, please do not hesitate to reach out. You can find contact information for the FireRescue1 team here.

If you do not wish to continue with either your FIRE CHIEF or your Fire Rescue1 membership, you will be able to unsubscribe from both in the first email communication you receive from us.

FireRescue1 Members

How will the acquisition benefit FireRescue1 members?

In addition to welcoming a new group of experienced firefighters to the FireRescue1 network, whose skills and knowledge will provide benefit to our current community and conversations, FireRescue1 members will also be provided with free access to all FIRE CHIEF content and resources across FIRECHIEF.com and the FIRE CHIEF eNewsletter, to start.

Will this affect the security of personal information for FireRescue1 members?

No. We are committed to maintaining your confidence and trust with respect to your personal information. As a policy, we will not sell or otherwise misuse your customer information.

How will this affect existing products and services?

Quite simply, it will make them better. This combination of two respected media outlets in the fire industry ensures that we can now provide members, partners and sponsors an even better, more personalized experience with the FireRescue1 network.