Trending Topics

911

“I hope by inviting a current 911 dispatcher, I am able to bring awareness to this important issue and my bill, the 911 Saves Act to finally give them the recognition and resources they need and deserve,” Rep. Norma Torres said
911
First responder agencies across the country had suggested residents use a landline to report an emergency during the outage
911
New Mexico tops the list of U.S. states in terms of 911 call frequency, with 1,169 calls per 1,000 residents
Cellphone carriers are now required to send first responders based on the location of the caller, rather than the nearest cell tower
Orange County residents dialing 911 will have a text option that will allow them to livestream a video to a dispatcher
911
Dispatchers overwhelmed by initial fire calls were inundated by calls looking for missing persons, trapped tourists
Wichita firefighters flag a problematic call after responding to a medical emergency and finding a structure fire
911
“Yo there’s a big explosion here,” one caller said when reporting the blast at the Sandman Signature Hotel in Fort Worth
Firefighters and U.S. Secret Service personnel responded to a report of fire and people trapped
The Wichita firefighters’ union claims the Sedgwick County 911 dispatcher didn’t use locating tools for a 22-year-old who died in an apartment fire
EMT Frederick D. Whiteside, 43, was a veteran of 22 years at the FDNY
Artificial intelligence is being tested to see how it can answer non-emergency calls, reducing dispatchers’ workload
911
At least 98 people were killed and over 2,000 structures destroyed in the Lahaina wildfire
75% of respondents said the high-stress nature of the job was the major factor in staffing shortages
Former Hialeah dispatchers say calls are unanswered because the 911 center is severely understaffed
The large response of first responders to the Charlotte construction site fire led officials to tell the public to not use 911 except in a true emergency
Crash detection technology automatically alerts 911 when a severe car crash is detected, but it’s frequently leading to false reports
The mix-up sparked a debate on best practices for responding to 911 calls when the address is in question
Firefighters used a rope to guide the kids to dry land after one of them called 911
Lexington 911 operators used a manual method during the computer-aided system failures, which caused delays
911
Fire, police and EMS agencies, as well as local governments, share their appreciation for emergency dispatchers during the 2023 recognition week
Amid a nationwide staffing shortage, learn how you can support the lifesaving role of public safety dispatchers – the FIRST first responders
In the 911 cellphone call, dispatchers can be heard saying, “you’re stuck where?” and “scream as loud as you can”
“First responders were sent to the wrong location, or were misinformed about the emergent situation, or were not dispatched,” Helena Moreno said
Lexington officials will review the city’s response to windstorms that knocked out power to thousands, and damaged many homes and businesses
“Public safety is put at risk,” said Ty Wooten, IAED director of government affairs
Despite long holds and dispatcher errors, a spokesperson said that in February, the district has been answering 90% of calls within 15 seconds