Richard B. Gasaway, PhD, CSP, is a trusted authority on human factors, situational awareness and the decision-making processes used in high-stress, high-consequence work environments. Gasaway served 33 years on the front lines as a firefighter, EMT-paramedic, company officer, training officer, fire chief and emergency incident commander. His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision-making. Gasaway is the founder and CEO for Situational Awareness Matters, a teaching and consulting organization located in Saint Paul, Minnesota. He can be reached at Rich@RichGasaway.com.