Member Support:

For registration issues, login problems, website errors or any other site problems, contact us using the methods below:

-  Forgot your username/passwordClick here to have your username and/or password emailed to you.

-  Other questions or requestsSubmit a request to Member Support.

- If you continue to have issues after using all the resources above, then give us a call at 888-765-4231 ext 8328 to talk to our Member Services Coordinator.

For more information, visit our Member Services section and view our Frequently Asked Questions Page.

Product Information:
FireRescue1 is a resource and information website. We host product information on behalf of our paying sponsors, but we do not sell anything directly. If you would like to purchase a product or have questions about pricing/availability/etc., please direct those inquiries to the item's manufacturer via their website. You can also view a company directory or browse our products page.

Advertising Sales:
Are you interested in learning more about advertising options with FireRescue1? We’d love to hear from you. Please contact our Sales Team via email or call us directly 415-735-2992.

Media Inquiries:
Media seeking FireRescue1 commentary or firefighting expert participation in an upcoming story should contact Jon Hughes, VP of Content, at or 415-962-8330

Please contact Rick Markley, FireRescue1 Editor in Chief, about any matters related to our Editorial content, including news, original columns and video content. Click Here to contact the Editorial department

Note to Book Publishers: Looking to send a book to our editors for review consideration? Please first contact our Editor-in-Chief at for correct shipping information.  

Are you interested in partnering with FireRescue1? Have a question about a FireRescue1 promotion or contest? Contact our Marketing team with any requests, media inquiries or questions regarding FireRescue1. Click Here to contact the Marketing department

Hiring Info:
For recruiting information and inquiries, contact our Hiring Department.


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