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New Detroit fire dept. policy puts restrictions on donations

There is no substitute for high-context communications and training that occurs between two people, engaging privately, face-to-face
If we use language that excludes others, that is a choice – and there is a message in that, whether it is intended or not
The more we get jammed up, the more we lose organizational trust, public trust ... and insurance coverage
One simple solution: Get back in touch with the community, physical and metaphorically