Ferguson

The absence of a unified command center early on, being misled by social media and communication with crews provided valuable insight on EMS response to protests

Social unrest is beyond the boiling point and any community with poverty must prepare for violence directed at the system — including firefighters

Fire investigator Crystal Eschert was fired for violating the department's social media policy after posting about Ferguson on her Facebook account

The absence of a unified command center early on, being misled by social media and communication with crews provided valuable insight on better handling future protests

One officer was shot in the face, with the bullet lodging behind his ear; the other officer was hit in the shoulder and the bullet came out his back

The rookie firefighter said he put his hand up in support of an equality sign he saw in the crowd

Officials would not say what the discipline is for the firefighter who is a relatively new hire

A video shows an on-duty firefighter raising his fist in approval during a flag-burning protest following the decision in Ferguson