Communication in action and action in communication

Effective communication is the fuel that feeds momentum and action in achieving progress in the fire service


We spend volumes of time contemplating the ghosts of our collective past indiscretions and inadequacies. There is much to learn, yet there is more to do. Effective communication does not happen by mistake, but by understanding our past and comprehending the full meaning of both conveying messages and listening to others.

Studies of failed kingdoms and societies undoubtedly point to inherent lapses in effective communication, inclusion and action. Slay the dragons (and ghosts) of your past through action and through communicating the lessons learned from your past. It is important to learn from our past - but not live in our past. Progress doesn’t happen yesterday.

Deliberate progress through communication

Progress in our business is not merely a process of osmosis, but a deliberate development through education, examining scientific analysis and our action through combing our lessons learned. While you’ve likely heard the phrase, “don’t mess with something that works,” forward movement cannot continue through momentum alone. Momentum, without fuel, will eventually ebb. 

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