Fire Department Management

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• The 'M' in EMS stands for medical: Tackling fire/EMS challenges

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  Fire service leaders must handle four leadership challenges to maintain an effective fire-based EMS program

• The Sweetwater experience: What the fire service can learn from a musical instrument retailer

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  A visit to Sweetwater underscores the importance of valuing employees and customer service

• How fire departments went from volunteer to career

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  Political ambition and sketchy fire insurance companies pushed cities to convert volunteer departments to career

• Firefighting history: How did we get professional?

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  Our fire service history is seeped in myths, half-truths and legends; understanding how our service evolved means separating fact from fiction

• Fire service recruitment: Making it a way of life – for all firefighters

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  Leaders must instill in firefighters early that recruitment is a part of their identity

• Normalizing bad behavior: Recruits give Nazi salute in photo

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  Ego, tradition, indifference and bad judgment can allow inappropriate behaviors to become normalized

• The fire chief's role in firefighter mental health

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  Fire chiefs play two critical roles in identifying and correcting firefighter mental-health issues – at both the macro and micro levels

• Breaking barriers: The 4 female chiefs of the National Capital Region

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  The women offer insights for tackling challenges to inclusiveness in the fire service – and pushing back against the “haters”

• 2020 trends: Fire service leaders predict what's ahead in the new year

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  From enhanced focus on cancer prevention to managing medication shortages, fire service leaders weigh in on 2020 fire and EMS trends

• The audacity of the badge: Reconciling the confidence and arrogance that comes with the job

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  Four simple tests can help you determine if your decisions uphold the badge or dishonor it

• How to expand your department's community outreach with strategic partnerships

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  Start by developing these three national and local relationships, which are essential to the fire service

• Being chief: It's not a popularity contest!

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  Making tough decisions – and pushing for change – is your responsibility, even when it doesn't win you any fans

• Q&A: The life-and-death impact of firefighter training

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  Chief Ed Rush underscores the importance of focusing on simple and relevant drills

• 4 tips for surviving a bad company officer

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  From staying positive to engaging with the broader fire community, the key to survival lies within

• A firefighter’s guide to fire service politics

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  Learn to employ smart political tactics while working toward the greater good

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