Fire Computer Aided Dispatch (CAD) News & Articles

• Launching a community paramedicine program?

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  6 helpful tips from the Seminole County (Fla.) Fire Department

• FF-medics forced open door at wrong address; Ohio city, county to pay up to $25K

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  The mix-up sparked a debate on best practices for responding to 911 calls when the address is in question

• Ky. city scrambles to fix dispatch system after 2 outages this week

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  Lexington 911 operators used a manual method during the computer-aided system failures, which caused delays

• Document upload feature set to elevate alerting app

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  eDispatches’ latest app feature adds a new dimension to the mapping of hydrant locations and other community POIs

• Dispatch centers: The first of the first responders

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  A back-to-basics review of communication center types and facility equipment, plus must-have dispatcher skills

• Quick Take: 988 and the future of crisis response

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  The 988 mental health crisis dialing code goes live July 16. The experts outline what to expect

• Balancing safety and tradition: A brief history of the 1990s fire service

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  America’s firefighters were better trained and equipped for the future but ever mindful and proud of their past

• City: CAD issue delays Wis. FFs' response to fatal fire

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  Kevin and Kim McQuade died of burns suffered in the Waukesha fire, and others were injured

• The dollars are in the details: How to make your case to win grant funding (infographic)

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  Download this free guide for tips to help you and your department craft a successful grant application

• Conn. city to upgrade decades-old communications equipment for dispatch, 6 FDs

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  With the purchase, the city’s paid and volunteer FDs will all be on the same mobile communications system and able to communicate with mutual-aid units

• FDNY, Columbia work to improve EMS response operations, balance hospital capacity loads

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  "Our new pattern for FDNY EMS is shaving about a minute off ambulance trips from incident locations to hospitals,” said Professor Andrew Smyth

• N.Y. awarded $45M in grant funding to improve emergency communications

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  State grant funding has been awarded to counties statewide and the city of New York for improving communications operability

• On-Demand webinar: Shaping the future of emergency communications

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  How technological advances influence PSAPs and ECCs and redefine the public safety ecosystem

• What if you could save a life in three words? Well, there’s an app for that

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  What3words has made it possible to locate any place on earth in just three words, and PSAPs are taking notice

• FDNY launches $22M FireCAD system

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  The system, developed by Accenture, is the result of a four-year project to build a modern, reliable platform with expanded features

• 6 things you need to know about ARP funding opportunities (infographic)

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  Here’s how your agency can tap into federal funds available under the American Rescue Plan to help recover costs and improve communications systems and other critical tools

• 8-minute 911 hold times in St. Louis due to dispatcher shortage

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  "You have reached the 911 center for the city of St. Louis. All operators are busy at this time. Please do not hang up. Your call will be answered in the order received."

• San Antonio FD uses video calls, monitoring app to reduce unnecessary transports

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  The department began using the GoodSAM telemedicine program in December to assess some patients remotely

• National 911 Program publishes resource on NG911 transition for dispatchers

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  The new resource is the latest in a series of publications for fire, EMS and law enforcement leaders to better understand Next Generation 911

• ‘Those &^%$*# fire dispatchers!’ isn’t always the right response

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  Several factors contribute to how dispatch centers work – and hiring to fill seats will undoubtedly lead to issues

• DHS announces launch of mobile navigation app designed for first responders

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  QuickRoute takes into account emergency vehicle-specific factors that aren't included in other navigation apps

• How to prepare a successful grant application

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  This step-by-step guide will help you plan, prepare and apply for grant funding to support your organization

• NH FD, EMS roll out new CAD system aimed at reducing response times

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  The new computer-aided dispatch system allows for immediate automated selection of the closest available fire and EMS unit for all emergency calls

• Newly improved app gives responders more complete dispatch information for faster, better prepared response

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  Since 2004, eDispatches has focused their efforts on delivering dispatch notifications to responders by voice call, text and the eDispatches mobile app

• How to buy computer-aided dispatch systems and records management systems (eBook)

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  Download this FireRescue1 computer-aided dispatch systems & records management systems buying guide to learn key steps for product selection, purchasing and implementation

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