How to buy incident management software (eBook)

The role of incident management has become increasingly significant in modern public safety. Recognizing the most significant risk factors and minimizing them, knowing the available resources, and determining your needs for higher levels of command structure are paramount for successful incident management.

Incident management software is a valuable tool to help in this process. Today’s incident management software systems replace the handheld clipboards, command action checklists and vehicle-equipped whiteboards of yesteryear. Secure, cloud-based systems supplement an incident command staff’s skills and experience with necessary steps in specifying objectives, consolidating information, creating a common operating picture, recognizing resources available and those still needed, and coordinating task management proficiently and effectually.

This FireRescue1 guide addresses the issues to consider in the acquisition of incident management software. Included in the guide: 

• Key considerations before buying
• Implementation considerations
• Questions to ask vendors

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