December 8, 2020 | View as webpage
Dear FireRescue1 Member,

Employee relations can be one of the biggest challenges facing fire service leaders.

The Lexipol webinar “Personnel size-up: Practical employee relations for leaders in the fire service” offers tactics for responding with good judgment to prevent employee issues from turning into lawsuits.

Michael Mirarchi and Deputy Chief Billy Goldfeder will detail:
  • How to build a process for responding to and resolving employee complaints
  • How to respond to discriminatory comments made by members
Register today to learn strategies and tactics to replace liability with credibility in sensitive situations.

The FireRescue1 Team
The ‘outside chief’: 5 factors to consider before taking the top job in a new area
By Billy Hayes 
It’s essential to do your homework, understand the politics and find the right fit for you
Fire service customer service: How can we demonstrate excellence?
By Chad Costa 
Achieving a culture of stellar service among firefighters requires multifaceted approach and capacity to care
What I wish I knew before becoming a chief
By Janelle Foskett 
Two chiefs share nine tips they wish they knew before taking the top spot
Public Safety Overtime Management Research Report
InTime is publishing a Public Safety Overtime Management Research report based on input from agencies across North America. And you can get it for free! Take the 3-minute survey by December 22, 2020, to receive the report via email.
Get the free report
Leadership challenges in the modern volunteer fire service
By Chief Marc Bashoor, Side Alpha 
Fire Chief Marc Bashoor speaks with Chief Jason Caughey about the unique challenges facing the volunteer fire service and managing many generations among volunteers
Chiefs, what is your fire department culture?
By Robert Rielage 
It may be time to revisit your Value Statement to see if it aligns with reality
How a fire chief’s happiness is contagious
By Billy Hayes 
A fire service leader's positivity or negativity will be passed on to the entire department; it's up to each leader to choose which it will be
FireRescue1 does not send unsolicited messages. You are receiving this email because you have signed up for FireRescue1 and subscribed to this newsletter. Click here to unsubscribe. Visit our Customer Support page to report any email problems or subscribe to our other newsletters. Copyright © 2020 Lexipol. 2611 Internet Blvd., Ste. 100, Frisco, TX 75034.