Has your department provided de-escalation or conflict management training to assist responders when engaging with the public?

FireRescue1 Poll Results: Mar 09, 2023 - Mar 23, 2023

Yes, we've received formal training on de-escalation and/or conflict management. 6 %
No, but we've had informal conversations about how to engage with the public. 22 %
No, we've not had any discussion or training. 72 %
Total 157

A Kansas City, Missouri, firefighter-paramedic was reinstated in his position after initially being terminated for hitting a patient repeatedly with a laptop in a hospital ambulance bay. Has your department provided de-escalation or conflict management training? Take our latest poll!

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