Recruitment and Retention

Getting a program off the ground requires policies, advisors and serious commitment – but it’s all worth it

Bringing back family-focused values may be the enticement prospective members seek – or the glue that holds together the organization

The city of Pharr has reached a collective bargaining agreement with fire unions, making way for incremental pay increases and organizational modifications

The terms include a 4% increase for firefighter/EMT classifications, a 2% increase for paramedics and a 1% increase for EMTs

"You have reached the 911 center for the city of St. Louis. All operators are busy at this time. Please do not hang up. Your call will be answered in the order received."

Hilton Head firefighter rescues a cat on a hot mobile-home roof, marking his first save as a full-time employee

Available slots for the San Antonio Fire Department's "Hero Like Her" summer program for girls ages 6 to 17 were filled within 48 hours

The key for fire service leaders is finding – and maximizing – members’ strengths, even when they aren’t a perfect fit

Veteran Fla. firefighter tells campaign supports "If they can see it they can be it"

Recruitment efforts ramp up as numbers in the tri-state area have diminished in recent decades

Shane Darwick plans to launch a high school internship program to boost recruits for the Frederick County Division of Volunteer Fire & Rescue Services

Ousting of Ocala Fire and Rescue's Shane Alexander draws a crowd during city council meeting

The New Orleans City Council passed a series of rules to ease financial strains on public workers

Union and Toledo city officials have been in contract talks since May, as the department struggles to meet minimum staffing requirements

After an unsatisfactory meeting, the Toledo fire union put up a message to the public on a billboard: "Your fire dept. is dangerously understaffed today"