First Due leads fire & EMS NERIS transition powering nearly half of all submissions

Through AI-powered processes, built-in checklists, guided workflows, and real-time validation, First Due eliminates manual coordination

November 10, 2025 09:30 AM

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PRESS RELEASE

MIAM — First Due, the leading provider of cloud-based Fire & EMS software, is at the forefront of the nationwide transition from NFIRS to NERIS as the federal sunset of NFIRS approaches—with no extensions planned. Nearly half of all NERIS submissions to date have originated from First Due (42%+ at the time of publication), underscoring the company’s leadership in empowering agencies to make the switch with confidence and efficiency. As the January 31, 2026 deadline for compliance with the new national reporting standard draws near, First Due continues to set the pace for Public Safety’s evolution into the next generation of incident reporting.

In collaboration with the Fire Safety Research Institute (FSRI) and early adopting departments, First Due has streamlined the NERIS migration process, empowering agencies to transition directly within the platform they already rely on. With nearly 200,000 successful submissions and close to 1,000 agencies already transitioned at the time of this writing. Thousands more will make the switch over the coming weeks with a simple one-click transition process.

“As the fire service undergoes one of the most significant reporting transitions in its history, First Due remains committed to ensuring every department moves forward with confidence,” said Chris French, First Due Sr. Product Expert – NERIS, and IAFC Technology Council member. “Our goal is simple; make the NERIS transition effortless, accurate, and accessible to every agency in the nation.”

Through AI-powered processes, built-in checklists, guided workflows, and real-time validation, First Due eliminates manual coordination and ensures full compliance from day one. Departments can activate their NERIS reporting with a single switch, simplifying administration, and maintaining uninterrupted access to mission-critical data.

With this milestone, First Due reinforces its role as the trusted partner for Fire and EMS agencies preparing for the NFIRS sunset. Beyond the NERIS transition, the platform offers an AI-forward, end-to-end suite for operations, compliance, and analytics, helping departments modernize documentation and unlock actionable insights that enhance community safety.

Agencies can learn more or begin their NERIS transition today at www.firstdue.com/products/neris.
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About First Due
First Due is the industry leader in cloud-based, AI-powered Fire & EMS software, providing a comprehensive, unified platform for incident reporting, ePCR, training, scheduling, response, fire prevention, and more. Trusted by agencies across North America, First Due’s mission is to modernize emergency services with innovative solutions that simplify operations, enhance compliance, and strengthen community safety.
For more information, visit www.firstdue.com.