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Recruitment and Retention

Recruitment and retention is one of the most critical topics in the fire service, particularly the volunteer fire service, which has long been seeking to attract and maintain members. The recruitment and retention resource page provides critical content to help fire departments manage their personnel, from articles that inform prospective members are life as a volunteer to podcasts about recruitment best practices to new techniques being used to encourage new members, and so much more.

U.S. citizenship as a pre-requisite could be removed for first responder jobs
N.Y. fire officials said the proposed standards are costly and could affect recruitment and response times.
South Sioux City voters overwhelmingly approved a measure to use sales tax revenue for hiring firefighters
Outlining the roles of firefighter, driver and officer and the tasks to prioritize
There are several ways to approach your recruitment efforts; which is the best option for your department?
Follow these simple steps for showcasing your department to prospective members
The inaugural “Girls in Green” camp in Pine Valley introduced teen girls to various professions in the U.S. Forest Service
What can the fire service learn from the U.S. military’s messaging, marketing strategy and tactics?
Officials look at the Danville Area High School’s Fire Club as a new way to draw youth to the volunteer fire service
A Haverhill officer is one of two people challenging a maximum age requirement in a civil service test
Volunteer fire departments in the Unity Township Fire Bureau are starting a duty crew program rotated among participating departments
Follow these 20 rules from Day 1 to lay the foundation for a long and successful career in the fire service
There’s a greater-than-ever demand for wildland firefighters; here’s how to get started
Detailing the expectations of the job and the three steps to becoming a volunteer firefighter
Lessons learned from organizational culture-focused research
ESO’s Trend Report breaks down coming innovations and game-changing initiatives
Voters in Missoula approved a fire levy to increase staffing, purchase equipment and build a new fire station
SAFER grant will allow Mankato Public Safety to put a day shift at Station2
Rockford firefighters and the Illinois Fire Service Institute joined together to create a skills event for fire department cadets
Fire service leaders must shift their recruitment and retention strategies
From showing appreciation to explaining the “why,” there are several ways to help minimize attrition rates at your department
Here are some common (and two uncommon) questions you may encounter on a typical entry-level oral board
Change these behaviors to practice relational leadership that will advance your professional and personal exchanges
Firefighting is a tough business, and firefighters — more than most other professionals — need to possess a multitude of skills and talents
From “doing more with less” staff to poor leadership, members share the top industry issues that sour their career ambitions
Prioritizing DEI starts with mission alignment and leadership support
Manhattan Beach firefighters sue city officials for failing to fill vacant positions and requiring overtime shifts
The Florida fire department’s targeted approach to mental health has resulted in lower turnover rate and enhanced recruitment efforts