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Linda Willing

Leading the Team

Linda Willing is a retired career fire officer and currently works with emergency services agencies and other organizations on issues of leadership development, decision-making and diversity management. She was an adjunct instructor and curriculum advisor with the National Fire Academy for over 20 years. Willing is the author of On the Line: Women Firefighters Tell Their Stories and was co-founder of Women in the Fire Service. Willing has a bachelor’s degree in American studies, a master’s degree in organization development and is a certified mediator. She is a member of the FireRescue1/Fire Chief Editorial Advisory Board. Connect with Willing via email.

LATEST ARTICLES
A firefighter’s job is to mitigate damage and never make something worse than it already is
Just because the crew has decades on the department doesn’t make them above being led; in fact, it’s quite the opposite
Good evaluations are hard to do, even for the best-trained; avoiding some basic pitfalls will make the evaluations more productive
Knowing what you want, rewarding good work, setting expectations and building relationships will improve your leadership abilities
Like the relationship between freedom and responsibility; effective accountability needs empowerment
Avoidance and acceptance are not reasons for an officer to allow bad behavior to take place
Change is not easy, but possible if the right steps are taken and consistently implemented
An officer cannot afford to be the last to know about members’ problems as they tend to grow if left unaddressed
Not creating a culture where everyone is encouraged to share observations has deadly consequences on the fireground
Using all three of these decision-making models gives fire officers the best chance of making the right life-and-death decisions