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Communications and Interoperability

The communications and interoperability resource page is designed to help firefighters keep up with the latest communications gear and best practices in mutual-aid and interoperability.

Mayor Brandon Scott said the city is readying a team of call takers, dispatchers, support staff and a supervisor to deploy in a few hours
T-Priority introduces reserved network capacity for first responders using “network slicing” technology
How AI and deployable communications are changing the field
Cross-platform, interoperable communication is no longer reserved for fire departments with deep pockets
The opportunities 4G presents allows agencies to move forward from outdated technologies and concepts toward new user-friendly, efficient and interoperable communications
Like any other fireground operation, radio communication takes forethought and practice in realistic settings
According to the LAFD, dispatchers cannot simply send units to a particular call, even if it is obvious from the caller that serious help is needed immediately
The fire department has experienced multiple radio outages
Interoperable dispatch system trims 40 seconds off fire and EMS response time
The dispatcher kept the girl on the line and gave her life-saving directions until fire crews arrived
New technology processes seemingly unlimited information in an instant, yet our brains do not
Call center dealt with more than 400 calls after the initial quake; no injuries or major damage was reported
While some fixes are in place, more still needs to be learned on how best to communicate disaster information to large sections of the public
Medics could not reach the man in the record setting snow storm
The study raises concerns on time-consuming scripted questions dispatchers must ask before giving CPR instructions
Headset communication systems are no longer considered a luxury but a necessity for a fast-growing number of fire/EMS first responders
Many Mass. businesses want restitution for being forced to buy more expensive alarm systems
The $700,000 CAD system replaces 1999 dispatch equipment
After companies were forced to buy alarms from just one company, city is trying to recoup company costs
Investigators say if a staffed hoseline had been present, level of risk would have been significantly lowered
In an effort to procure new wireless fire-alarm system state officials broke several bidding and housing laws
Emergency response agencies are focusing on how to best communicate with a public not used to earthquakes
With the D Block law passed and the FirstNet board appointed, here’s what to look for in the coming years
System gives disaster managers more realistic data on what to expect during disasters
Chief Jeff Johnson was IAFC president from 2009-2010 and is current CEO of Western Fire Chiefs Association
Firefighters and residents are up in arms over the issue because of a planned cell tower
If signed by Gov. Brown, the bill would require a court order for agencies to purposely disrupt telephone service
Subscription-based social media tool is being tested in 5 major cities
Real emergency calls may be delayed as dispatchers field pranks, mostly from children