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Legacy tools, future demands: How public safety is navigating a shifting tech landscape (white paper)

A look at what first responders need now – and what they need next

Sponsored by
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Firefighters rely on clear, reliable communication to make split-second decisions – and every second counts. Yet many fire departments still depend on legacy systems that can’t meet modern operational demands.

This white paper, informed by Verizon’s 2025 public safety survey of more than 1,000 first responders, explores how fire agencies are balancing proven communication tools with emerging technologies designed for safer, faster and more coordinated responses.

Download the white paper to find out:

  • What communication tools are most common in the fire service today.
  • How network reliability and interoperability impact incident response.
  • Why 5G connectivity and rugged devices are becoming essential on the fireground.
  • How departments are approaching AI, drones and connected vehicle technology.
  • What fire professionals see as the most critical needs for the next five years.

Equip your department for what’s now – and what’s next.

Click here to download the white paper.

Courtney Levin is a Senior Branded Content Lead at Lexipol, where she writes about the people, technology and issues shaping public safety. Covering law enforcement, fire, EMS and corrections, her areas of focus include emerging public safety technology, responder safety, contraband and narcotics detection, communications and connectivity, and workforce challenges. She has a particular interest in exploring how new technologies can solve real-world problems and improve safety and operations for public safety professionals. Courtney holds a BA in Communications from Sonoma State University.