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Albuquerque Selects ePCR, Advanced Reporting Provider

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The fastest growing metro area in New Mexico will soon be upgraded to an advanced EMS and fire records system. Advanced reporting will enhance information about public safety regarding the services provided by the city’s fire department.

Lakeville, MN - ImageTrend, Inc. is proud to announce that Albuquerque Fire Department has chosen ImageTrend as their electronic patient care reporting (ePCR) and fire RMS (records management system) provider. The department needed an integrated solution that would allow computer aided dispatch (CAD) import, advanced reporting and quality assurance and quality improvement (QA/QI).

“Our department needed a program that is powerful, proven, and intuitive enough to take care of our day to day needs,” Albuquerque Fire Chief David Downey said. “With more than 75,000 EMS calls expected next year, selecting the right software was a decision we didn’t take lightly. Since choosing ImageTrend, we have been happy with their continued support from their team and we look forward to a successful partnership”.

“Our client relationships are of utmost importance to us and we are honored to be working with Albuquerque Fire Department as they advance their reporting and quality goals in an ever growing metropolitan market,” said Mike McBrady, President and CEO of ImageTrend, Inc.

With their newly-implemented solution from ImageTrend, Albuquerque Fire Department can measure performance and set up scheduled reports based on their own data. Reports can be viewed directly in EMS Service Bridge or exported to other formats such as a spreadsheet or PDF. The system is expected to go live later this year.

About Albuquerque Fire Department
The Albuquerque Fire Department is a paid municipal department, comprised of 700 uniformed personnel, serving a jurisdiction of more than 182 square miles and an estimated city population of 555,417 ; the greater metropolitan area population is estimated at 901,700. The vision and mission of the EMS Division is to provide excellence in service delivery to the citizens and visitors of the City of Albuquerque. In 2013, the Albuquerque Fire Department responded to more than 65,000 calls for medical emergencies. The division’s current response times exceed national accreditation standards.

About ImageTrend, Inc.
ImageTrend, Inc. is dedicated to enterprise-level data management using technology. Based in Lakeville, Minn., ImageTrend’s Web-based applications serve a variety of industries. The company’s primary product lines consist of the Emergency Data Systems Division, which services the emergency community including EMS, fire, hospital, critical care and HIE; and the HireTouch division which services human resources professionals in higher education. ImageTrend also combines business analysis, creative design and database-driven architecture to offer the best purpose-built web applications and strategies.