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Communications and Interoperability

The communications and interoperability resource page is designed to help firefighters keep up with the latest communications gear and best practices in mutual-aid and interoperability.

Jefferson County 911 is in the process of using artificial intelligence to improve 911 operations and help with dispatcher shortage
Preventing disruptive emergency communication outages
Miami Fire Rescue PIO Ignatius Carroll’s calm demeanor and reassuring presence is well-known to many residents
Mayor Michael Bloomberg’s administration has been fighting to keep it private
Differences in community names as well as discrepancy between coordinates on mapping systems are being blamed
Wrong evacuation notices exacerbated confusion in dispatch center, which was overwhelmed with calls
Document charges that despite more than $2 billion shoveled at problems, response times to emergencies have slowed
Sam Lucas expressed surprise after responders told him fire was controlled burn, despite winds that reached 80 mph
Father was tying off umbilical cord when medics arrived
Chief Cummings says L.A. needs 89 more stations to meet standard on response times
Drivers still would be allowed to use voice-activated or hands-free devices without penalty; emergency personnel would be exempt
States city looking for cheap labor, not part of his job description
This was the second by-phone delivery for the dispatcher
Firefighter refused to install a radio in a pickup truck after being told twice by his supervisors
Genau Nuosce says she tried to use her own parenting and dispatching skills to keep the boy at ease and focused until help arrived
New equipment for Kent County essentially will allow for updating dispatching center consoles
Department statisticians have been calculating responses using 6-minute formula, even though federal guidelines use 5-minute standard
Labor dispute sheds light on how soon a 911 call is recorded and trucks are dispatched
Dispatchers spend their shifts assisting police, helping those in emergencies, keeping track of all emergency responders
After phoning police, man walked to nearby fire station, but no one was there because firefighters were out on call
Allocation of the D-Block of 700 MHz spectrum for the purposes of building a nationwide, interoperable emergency communications network is all but sealed
Most recent round of issues began Dec. 3, when piece of farm equipment caught fire and responders crashed system by trying to patch
The around-the-clock service was introduced to reduce requests for emergency care for people
Plan to discontinue use of siren and exclusively use pagers to contact members comes because of modern technology, budget woes
By putting Fire and Police department employees in same room, new facility will allow them to communicate more efficiently
New technology includes lighter air packs, automatic distress signals to quickly locate firefighter in trouble, thermal-imaging cameras
Of 2011’s total calls, 72% were ambulance-related, 10% were MVA-related, 9% were alarms, 3.5% were investigations
The app crowd sources Good Samaritans to events where the potential need for bystander CPR is high
Your firefighters and responders need basic communications training, or you are doing them not only a disservice, but you are risking their lives
System is more than 30 years old, practically obsolete; equipment is being patched together with parts found on eBay
When crowd forms, firefighters call for police presence; Detroit police department calls 13-minute response time ‘acceptable’