Trending Topics

New SafeLINC cloud from Johnson controls provides real-time fire alarm control unit connectivity

Easily-installed gateway connects Autocall ES Fire Alarm Control Units to Johnson Controls Fire Detection Cloud Platform SafeLINC Cloud apps keeps facility managers in constant touch with their life safety systems for faster event response

Gives technicians holistic view of all customer control units for more efficient service

MILWAUKEE, WIJohnson Controls, the global leader for smart, healthy and sustainable buildings, today announces the release of SafeLINC, a cloud-based data-hosting infrastructure that gives users the power to remotely access and gather actionable data from their entire suite of fire alarm control units. SafeLINC provides users with a cloud-connected gateway and a cloud application platform accessible via web browsers and native iOS and Android mobile apps. Together, these components provide facility managers and technicians with real-time life safety infrastructure for faster, more effective emergency response, management capabilities and ongoing maintenance planning.

At the heart of the SafeLINC infrastructure is the SafeLINC gateway device that is easily installed into Autocall 4007ES, 4010ES and 4100ES fire alarm control units by simply adding a card. Once connected to the internet via LAN or cellular connection, the gateway sends data from that specific control unit to the Johnson Controls Fire Detection Cloud Platform. SafeLINC is part of the Johnson Controls OpenBlue family of connected solutions that supports healthy people, healthy places and a healthy planet.


The SafeLINC web UI connects users to the cloud platform where they can access and gather information from all the control units connected to their account, as if they were standing in front of the control units themselves. Facility managers can use this interface to remotely view control unit status, access reports, manage user accounts and devices, connect with technical support, and communicate with mobile app users.

“As a facility manager or technician, SafeLINC lets you see what’s happening at all your fire alarm control units at once, giving you a better ability to coordinate your responses,” said Tony Gryscavage, director of product management, Johnson Controls. “Outside of emergency situations, SafeLINC is a tremendous boost to maintenance operations. From your desk, you will be able to plan maintenance tasks more efficiently and get direction remotely from engineers who can diagnose problems and advise on-site technicians.”

SafeLINC Mobile App

The mobile app offers numerous features to allow on-the-go access to control unit information. Users can check for current active events, examine status readouts from multiple locations, and view and search historical events. Push notifications through the app will also alert users about the most current readings. The app is available on iOS or Android platforms.

“Providing mobile access to fire alarm control unit information is vital for people operating in the field,” said Gryscavage. “If a maintenance team is on one side of a campus doing one task, a mobile alert can notify them of a problem elsewhere so they can immediately address that issue. This level of communication improves their overall efficiency while limiting system downtime.”

SafeLINC is hosted on the Microsoft Azure platform, managed by the Johnson Controls Global Infrastructure Group, and has passed Johnson Controls cybersecurity testing. New features, enhancements and analysis tools will be periodically released and available to be updated remotely for added convenience. To learn more about SafeLINC for real-time cloud-based fire alarm control unit management, go to

About Johnson Controls:
At Johnson Controls (NYSE:JCI), we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

Building on a proud history of nearly 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering.

Today, with a global team of 100,000 experts in more than 150 countries, Johnson Controls offers the world`s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry.

Visit for more information and follow @JohnsonControls on social platforms.