Chief Jason Caughey emphasizes the importance of closest unit response in fire service, questioning why some organizations let jurisdictional boundaries prevent the quickest aid to citizens. He argues that timely, professional responses are crucial and that the name on the uniform or the exact fire engine should not matter to those in need. Chief Caughey addresses common objections, such as financial concerns and varying levels of care, and urges collaborative training to ensure all units are qualified. He concludes by stressing that a true service mindset focuses on quick and efficient responses for the sake of the community.