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Webinar: The connected incident: How forward-thinking communities are achieving end-to-end cardiac arrest data continuity

Gain practical strategies for strengthening interagency collaboration and creating a more informed emergency response ecosystem

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Date: Tuesday, June 30

Time: 1 p.m. ET | 12 p.m. CT | 10 a.m. PT

Register now using the “Register for this FireRescue1 Webinar” box on this page!

Can’t make the date? Register anyway and we’ll send you a recording after the event. *

Cardiac arrest response has long been treated as a series of disconnected moments, including bystander action, first responder arrival, EMS care and hospital treatment, with each operating with limited visibility into what happened before. This fragmentation creates gaps in decision-making, delays in care and missed opportunities to improve outcomes. Today, forward-thinking communities are redefining this model by connecting every stage of the incident into a coordinated, data-driven system of care.

In this webinar, fire and EMS leaders from active 4 Minute Community (4MC) programs will share how they are operationalizing a connected cardiac arrest response. By deploying connected Automated External Defibrillators (AEDs) with local volunteers, the program aims to increase survival rates through rapid, bystander-initiated defibrillation.

Our panel will share how they are operationalizing a connected response. From integrating AED data with emergency communications centers to enabling real-time visibility and post-incident data continuity, these agencies are creating a more informed and coordinated approach to cardiac arrest. You will hear firsthand how these systems are being implemented in the field, what challenges had to be overcome and how collaboration across agencies is critical to success.

This discussion will also explore why end-to-end data continuity is emerging as a new standard for cardiac arrest response. Panelists will examine how earlier access to incident data impacts responder decision-making, how it strengthens coordination between fire, EMS and hospital teams and how agencies can begin taking practical steps toward building a more connected, effective response system in their own communities.

By joining this webinar, you will:

  • Understand the limitations of traditional, fragmented cardiac arrest response models and where critical gaps occur.
  • Be able to define what an “end-to-end connected incident” looks like in practice across bystander, fire, EMS and hospital care.
  • Learn how leading agencies are integrating AEDs, ECCs and responder workflows to enable real-time visibility and coordination.
  • Explore how end-to-end data continuity impacts responder decision-making, interagency coordination and patient outcomes.
  • Learn practical steps agencies can take to begin building a more connected response system in their own communities

WHO SHOULD ATTEND:

  • Paramedics / EMTs
  • Fire chiefs
  • EMS chiefs / Directors
  • Cardiac care coordinators
  • Emergency Communications Center (ECC) directors
  • 911 dispatch supervisors

* Can’t make the date? Register anyway and we’ll send you a recording after the event.

MEET THE SPEAKERS:

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L - R: Ben Jones, Patrick Flaherty, Jason Shivers

Ben Jones is a seasoned public safety leader with the McKinney Fire Department in McKinney, Texas, where he has served since 2006. Over nearly two decades, he has progressed through the ranks to his current role as Battalion Chief of EMS, overseeing emergency medical operations, personnel and large-scale incident coordination. In addition to his operational leadership, Jones plays an active role in departmental initiatives, including coordinating the department’s participation in the Texas Intrastate Fire Mutual Aid System (TIFMAS) and supporting major citywide events. In recognition of his leadership and commitment to the profession, he recently completed the Texas Fire Chiefs Association’s Chief Fire Executive Program, earning the Certified Fire Executive designation.

Patrick Flaherty is a senior fire service leader and Division Chief of EMS and Training with the Sandy Springs Fire Department in Sandy Springs, Georgia. With more than 15 years of service in the department, he has progressed through the ranks from paramedic and section chief to his current leadership role, where he oversees all EMS operations and training programs. Chief Flaherty is responsible for ensuring high-quality patient care delivery while advancing the skills and readiness of fire personnel through structured training and cross-functional collaboration. His background also includes experience as a paramedic with multiple national task force teams, serving in multiple educational roles with institutions such as Emory University and Gwinnett Technical College, and experience with critical care, wilderness and tactical medicine. Recognized for his leadership beyond the department, Flaherty has been appointed to multiple state and national boards.

Jason Shivers joined the Forsyth County Fire Department in 1998 as a member of its first group of career firefighters. He has held the positions of firefighter / EMT, fire lieutenant, captain and inspector general, and is currently the Division Chief of Technical Services. He also holds a seat on the National Fire Protection Association 1900 and 1910 committees governing national fire apparatus design and maintenance standards, and is the chair of the Emergency Vehicle Management Section of the International Association of Fire Chiefs He is the parliamentarian of both the Georgia State Firefighters Association and the Region-II EMS Council and is the elections committee chair for the Georgia Association of Fire Chiefs. Chief Jason Shivers earned national certification through the Executive Fire Officer Program at the National Fire Academy and has a bachelor’s degree in criminal justice from North Georgia College.