Communications and Interoperability
The communications and interoperability resource page is designed to help firefighters keep up with the latest communications gear and best practices in mutual-aid and interoperability.
FEMA Administrator Deanne Criswell said false claims about withholding aid are demoralizing to relief workers
Mayor Brandon Scott said the city is readying a team of call takers, dispatchers, support staff and a supervisor to deploy in a few hours
T-Priority introduces reserved network capacity for first responders using “network slicing” technology
Dedicated access to the network and robust coverage in hard-to-reach areas are among the benefits fire departments may see
The 911 center is so severely understaffed that the city has spent more than $400,000 in overtime in recent months just to get the phones answered
The police file describes a scene with low visibility, firefighters yelling for help and garbled radio transmissions
In-person communication can be a logistics nightmare, but there are times it is the only way for a chief to get important messages to the entire department
The department downloaded the sign-language app on its iPads to communicate with people who are deaf or hard of hearing
Language and culture can greatly impede a department’s efforts to resolve and prevent emergencies, but there are ways to overcome it
Public safety professionals across all disciplines have been waiting for more than 15 years for the construction of an interoperable national network for wireless and data communications
Download this free infographic to learn the results from a recent FireRescue1 survey that exposes interoperability myths
The high-speed network aims to equip firefighters, EMS and police with a single network that allows real-time communication during crises
Learn about the results from a recent FireRescue1 survey, which debunked industry misconceptions about interoperability usage among firefighters
The eDispatches service now offers CAD integration for more complete notifications and one-touch mapping on mobile devices
A founder and executive director of an EMS training program shares his thoughts
Managing the media and public-facing communication is a science unto itself; here’s a look at why PIOs are vital and what you can do help them
Unmanned aerial vehicles could be the solution to challenges first responders face during deadly scenarios
The role, though thankless, is endlessly important.
The ancient Greeks developed communication strategies to influence people, and they should be used by every fire chief today
When Capt. Christopher Bartley filed a formal request for 911 data relating to calls placed on hold, officials told him they didn’t have the data
Under City Accelerator, Louisville Metro is working on over 50 projects that address urban challenges through a new collaboration and data innovation process
Sevier County officials stated during a news conference Friday that they sent the evacuation notice via text, radio and TV
The alert system didn’t send out an evacuation notice, because the text messages are limited to only 90 characters
Anyone with an emergency is being asked to contact their local fire station directly for help
FirstNet
Ohio’s FirstNet project manager talks about what went right, and what didn’t, when it tested the 700 MHz LTE broadband network
The county has had difficulty maintaining staffing levels at the 911 center; they are short 21 employees
The dispatcher is accused of being involved in thousands of calls that lasted less than 20 seconds
The paramedic wrestled with a knife-wielding woman as a firefighter pleaded with dispatchers to send police
The ransomware in this case, known as ODIN, is spread when a user clicks on an email link that takes the user to a webpage where the virus is downloaded
The system provides users with real-time updates and alerts via multiple platforms
The feds do not recognize 911 dispatchers as first responders, and that can have important consequences for all responders
Officials said the problem was related to the range of the fire department’s antenna and its installation on an AT&T tower
The command center allows first responders to communicate with multiple agencies in an interactive platform