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How to build a safer community through diversity

Reflecting the community helps the fire service provide better service

In this TEDx Talk, Firefighter Bronnie Mackintosh explains how a diverse fire workforce, one that truly reflects the society we live in, is vital for our safety. “We are more effective in public safety when we look, speak and think like you,” Mackintosh, a Winston Churchill Fellowship recipient says.
As a station officer with Fire and Rescue NSW, Mackintosh has researched how international fire agencies are shifting their workforces to be more reflective of the diverse communities they protect worldwide.

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