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Rainn Wilson on ‘Code 3’ and the brutal beauty of EMS life

From emotional trauma to gallows humor, Wilson reflects on his new role as a burned-out medic — and why “Code 3” is a tribute to the heart of paramedicine

In this episode of the EMS One-Stop podcast, our host, Rob Lawrence, sits down with Hollywood actor Rainn Wilson, who stars as Randy in “Code 3.”

Known worldwide for his role as Dwight Schrute in The Office, Wilson has stepped into the world of EMS, portraying the life of a burned-out paramedic with both grit and humor. In the conversation, Wilson reflects on the process of bringing this story to life, his ride-along experiences in Los Angeles, and the powerful realities he uncovered about our profession.

More than just a performance, Rainn has become an unexpected advocate for EMS. He speaks candidly about the underfunding of frontline providers, the emotional toll of the work and the sheer humanity that comes with being welcomed into people’s lives during their most vulnerable moments.

Alongside the serious themes, he reminds us that Code 3 is also a comedy — one that captures the gallows humor, camaraderie and resilience medics carry with them on every shift.

| MORE: ‘Code 3’: A love letter to fire and EMS. Co-writer Patrick Pianezza details the movie magic that transformed a homework assignment into an independent film

Memorable quotes from Rainn Wilson

  • “Most of all, I just fell in love with the character of Randy.”
  • “Bottom line, the fact that first responders are getting basically what people that work at Starbucks are getting paid really blew my mind.”
  • “Well, one thing I never thought of, maybe stupidly so, is how vulnerable everything is because you’re going into people’s homes and they’re in crisis.”
  • “I think Rob, no one should be allowed to graduate from high school without their kind of basic CPR training.”
  • “Everything about EMS — the tone, the vibe, the gallows humor, certainly all the technical medical elements, the burnout, the camaraderie, the idea that there’s a mission here — they do it because they love it.”
  • “Well, it was an honor to learn about this world and to make a movie that these workers are excited about and proud of.”
  • “I want to say from the bottom of my heart, you know, ‘thank you. Thank you for your work. And, you know, I think it’s grossly underappreciated, but, you know, America needs you.’”

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Co-writer Patrick Pianezza: “I’ve been in those boots and I’m here to tell you thank you.”

Episode timeline

00:26 – Rainn Wilson on the vulnerability of entering people’s homes in crisis
00:57 – “All we want to do is save your life. Some of you don’t make it easy.”
02:53 – Rainn’s first impressions of the “Code 3” script
03:38 – Falling in love with the character of Randy
04:22 – Discovering the realities of EMS work and shocking pay disparities
06:09 – Lessons from Wilson’s Los Angeles ride-along
10:12 – Wilson on CPR training and why everyone should learn it
12:29 – “We’re essentially a tube and a pump.”
13:11 – Rehearsals and the importance of portraying EMS medicine accurately
15:09 – On burnout, PTSD and the need to support medics’ mental health
18:08 – Using “Code 3” salary comparison as an advocacy tool
19:07 – Wilson praises Rob Riggle’s ED doctor role and its realism
20:41 – Cherishing the chance to shed light on EMS
21:10 – Reminder that the film is also a comedy — “a good old time with a bucket of popcorn”
22:25 – Final message: “America needs you. Keep saving lives.”

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Rob Lawrence has been a leader in civilian and military EMS for over a quarter of a century. He is currently the director of strategic implementation for PRO EMS and its educational arm, Prodigy EMS, in Cambridge, Massachusetts, and part-time executive director of the California Ambulance Association.

He previously served as the chief operating officer of the Richmond Ambulance Authority (Virginia), which won both state and national EMS Agency of the Year awards during his 10-year tenure. Additionally, he served as COO for Paramedics Plus in Alameda County, California.

Prior to emigrating to the U.S. in 2008, Rob served as the COO for the East of England Ambulance Service in Suffolk County, England, and as the executive director of operations and service development for the East Anglian Ambulance NHS Trust. Rob is a former Army officer and graduate of the UK’s Royal Military Academy Sandhurst and served worldwide in a 20-year military career encompassing many prehospital and evacuation leadership roles.

Rob is a board member of the Academy of International Mobile Healthcare Integration (AIMHI) as well as chair of the American Ambulance Association’s State Association Forum. He writes and podcasts for EMS1 and is a member of the EMS1 Editorial Advisory Board. Connect with him on Twitter.