Dispatch, Call Centers & 911
Dispatch, Call Centers & 911 are critical components of emergency response, serving as the first point of contact between the public and emergency services. This topic covers call-taking procedures, dispatch protocols, technology systems, and training that ensure timely and accurate information is relayed to responders. Effective communication and coordination are essential for quick and safe incident response. Related content on Incident Command details how information from dispatch supports on-scene decision-making. Explore articles on best practices, technology trends, and strategies to improve emergency call handling and response efficiency.
PRODUCT COVERAGE
New Orleans is the test bed for Motorola’s PremierOne CAD Call Control Client product
PRODUCT VIDEOS
COMPANY NEWS
RapidSOS’ Digital Alerts and Hexagon’s computer-aided dispatch system deliver commercial fire alarm signals faster, with more accurate data
Hexagon pledges interoperability of solutions and transparent collaboration with police
ESO positioned to offer the first interoperable CAD solution connecting dispatch through patient outcomes