How to buy computer-aided dispatch systems and records management systems (eBook)

Nearly every fire department run begins with a call to 911. Dispatchers use computer-aided dispatch (CAD) systems and records management systems (RMS) – a game-changing duo in the 911 dispatch process – to log these emergency calls and take the appropriate steps to dispatch firefighters to the scene.

A CAD system is clearly a key component that supports emergency dispatch operations. But, how do these systems work and what do you need to know about them when considering procuring a system? We’ll explore the functions of CAD systems with RMS throughout this guide. Included in this guide:

• Key considerations before purchasing
• Questions to ask vendors
• Company directory

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