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NVFC launches mental health resource for firefighters, EMS providers, family members

Members can access crisis assistance plus resources for a variety of issues such as stress, family conflict, financial or legal concerns, addiction, grief and more



By Leila Merrill

WASHINGTON — The National Volunteer Fire Council announced on Monday, Oct. 10, World Mental Health Day, the launch of the NVFC First Responder Helpline.

The council has partnered with Provident to help firefighters, EMS providers, rescue personnel and their families with a variety of behavioral health issues and work-life stresses.

The offerings include immediate assistance in a crisis moment as well as confidential counseling, resources, and referrals for a range of issues including stress management, family conflict, financial or legal concerns, addiction, grief or loss and more.

“Emergency responders face the same stressors and concerns as everyone but add to this the fact that we routinely experience traumatic situations that most people never encounter in their lifetime,” NVFC chair Steve Hirsch said in a news release. “We are thrilled to be able to offer this new resource so that first responders and their families have a place to turn in times of need. The NVFC First Responder Helpline provides a wide range of assistance to help our members cope with traumatic incidents, everyday life stresses, work-related concerns, family issues, and more.”

This program is provided to NVFC members through Provident and supported by Business Health Services in partnership with Responders 1st Call.