The irrational, irate civilian situation can often be killed with kindness. And if not, as in this video, firefighters who keep their cool come out looking better and not escalating the situation from bad to worse. You can see the full original video here. Sponsored by Globe Turnout Gear.
Chief Rob Wylie is a 29-year fire service veteran who retired as fire chief of the Cottleville FPD in St. Charles County, Missouri. Wylie has served as a tactical medic and TEMS team leader with the St. Charles Regional SWAT team for the past 19 years. He is a certified instructor and teaches at the state, local and national level on leadership, counter-terrorism and TEMS operations. Wylie graduated from Lindenwood University, the University of Maryland Staff and Command School and the National Fire Academy’s EFO Program. Connect with Wylie on LinkedIn.
