911 and Dispatch
Ill. OSHA report highlights accountability, communication among several errors in the death of a relatively new firefighter
Dispatchers overwhelmed by initial fire calls were inundated by calls looking for missing persons, trapped tourists
Wichita firefighters flag a problematic call after responding to a medical emergency and finding a structure fire
The recordings reveal some confusion at the scene; at first, dispatchers believed the officer was shot instead of the firefighter
Hendrickson: “At the end of my day, I go home and want to be left alone until I sleep”
They not only paint a picture of anguish and tension inside the building, they also show Newtown dispatchers mobilizing help, reassuring callers and urging them to take cover
Neighbors reported hearing a “big boom,” and firefighters and first responders arrived to find the residence fully engulfed in flames
Arnie Roma and his son, Keith, both responded to ground zero on 9/11; One died a hero, the other lives as one
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