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The union for Wichita firefighters claims dispatchers did not relay information about where the victim was trapped
EMT Frederick D. Whiteside, 43, was a veteran of 22 years at the FDNY
Artificial intelligence is being tested to see how it can answer non-emergency calls, reducing dispatchers’ workload
At least 98 people were killed and over 2,000 structures destroyed in the Lahaina wildfire
The AskRail program gives dispatchers information on train contents and provides FFs with hazmat training additional chemical details
Orange County Fire Authority Probationary Dispatcher Chris Carvalho had only been on the job for three months
75% of respondents said the high-stress nature of the job was the major factor in staffing shortages
Hayward dispatchers and public safety personnel are having to track calls using pen and paper
Hundreds of first responders participated in several small group and full-scale exercises at Willoughby South High School
Former Hialeah dispatchers say calls are unanswered because the 911 center is severely understaffed
31 residents died in the Christmas 2022 storm that dumped over 50-inches of snow with hurricane-force winds
“Every recoverable victim was saved,” Allen Fire Chief Jonathan Boyd said, highlighting the work by EMS crews
Russell Fire Chief Dylan Riedel was flown to a burn unit after being caught in a garage fire explosion
Aberdeen firefighters saw the fire in the distance and called for a second alarm