Staying calm when others are not

Difficult as it may be, staying calm in the face of irate civilians is part of the job

Editor's note: Chief Adam K. Thiel turns to poet Kipling as an inspiration to keep cool when others are losing theirs.

Thanks to one of my supervisors a few years ago, there's a great poem by Rudyard Kipling that I always carry along with me now. It's titled "If."

The poem begins: "If you can keep your head when all about you. Are losing theirs and blaming it on you."

And one of its closing lines is: "Yours is the Earth and everything that's in it."

The point, of course, is that we — as firefighters and EMS providers — are always supposed to be calm, composed and professional. This is especially true when others (those we serve) are not.

Enough said.

Recommended for you

Join the discussion

Get FIRE CHIEF in your inbox

Thanks! You've been successfully signed up for the Fire Chief Newsletter

Copyright © 2019 All rights reserved.