Dispatch, Call Centers & 911
Dispatch, Call Centers & 911 are critical components of emergency response, serving as the first point of contact between the public and emergency services. This topic covers call-taking procedures, dispatch protocols, technology systems, and training that ensure timely and accurate information is relayed to responders. Effective communication and coordination are essential for quick and safe incident response. Related content on Incident Command details how information from dispatch supports on-scene decision-making. Explore articles on best practices, technology trends, and strategies to improve emergency call handling and response efficiency.
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PRODUCT VIDEOS
Exploring the shift from reactive to preventative strategies in emergency services and the crucial role of technology and health initiatives
The FSRI’s research program manager details the changes ahead and what fire service leaders can do right now to prepare
COMPANY NEWS
Tyler and Emergency Networking bring over 40 years of experience in public safety software
Hexagon has announced that the spin-off of its Asset Lifecyle Intelligence and Safety, Infrastructure & Geospatial divisions, and related businesses, will operate as Octave
Silicon Valley city modernizes dispatch and mobile communications for its cross-trained first responders
Download this FireRescue1 computer-aided dispatch systems & records management systems buying guide to learn key steps for product selection, purchasing and implementation
MOST POPULAR
- Crisis-proof connectivity (eBook)
- Tablet Command brings aboard prominent retired fire chief Rhoda Mae Kerr as senior advisor
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- Breaking down public safety silos, geographic barriers
- New FCC regulations to improve wireless 911 call routing, emergency response time