I suppose there are a couple ways to view this story; I’m taking it as a “good news” item because the involved firefighters were not injured.
Despite the time it took for the electric utility to arrive and de-energize the fallen power lines, the fire department crew was patient (although surely frustrated) and didn’t try to do anything that might have put them in (further) danger.
I’ve been in this business just long enough to remember when we “pulled” meters and learned to use ropes and hooks to remove downed wires.
I’ve also been on the job long enough to see utility workers injured or killed doing things they were extensively trained and properly equipped to perform.
While fire departments vary in their readiness to handle electrical emergencies, it’s always important to be vigilant (and patient) on these incidents; doing a complete size-up and ongoing risk-benefit analysis will help keep you, and your crew members, from becoming part of the problem.
Stay safe!