The fire service ‘it’ factor: What separates the go-to firefighters from the rest?

This unique trait can be built, typically by our leaders who exhibit perseverance and actively choose to work on themselves and the department

The “it” factor. What is “it” anyways?

The “it” factor is a term often used to explain that person who has that special something that catches the attention of their coworkers. In the fire service, it’s the firefighter who is the go-to on big calls and in training. When they speak, others listen. They are often the person who we consult on a range of topics, from department issues to implementing new strategies and tactics. They are rarely in poor spirits and are often highly motivated to advance the department.

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