When Taylor Swift posted on Instagram, urging her fans to register to vote, more than 35,000 people signed up in under 24 hours (Peters, 2023). Economists have dubbed her sold-out stadium tours the “Taylor Swift Economy,” citing measurable boosts to hotel occupancy, restaurant sales, and even public transit ridership in every city she visits (U.S. Travel Association, 2023). This phenomenon, where one individual can shift entire cultural, economic, or political landscapes, is often referred to as the “Taylor Swift Effect.”
It’s not just about music; it’s about influence. Swift has built a community around authenticity, storytelling and direct connection with her audience. Her fans, known as “Swifties,” don’t just consume her songs; they remix, re-share and reinterpret her work to keep her narrative alive. In the process, they extend her reach far beyond what she publishes herself (Baym, 2018).
A fire service parallel
The fire service may seem far removed from global pop stardom, but the digital age has created its own class of influencers inside the profession. From training tips on Instagram to culture critiques on Facebook to podcasts dissecting leadership, certain firefighters have become powerful voices shaping opinions, driving debates, and indirectly and directly influencing ongoing policy dialogues and departmental decisions.
Some of the most visible examples include:
- Ray McCormack is a well-known veteran FDNY officer known for his 2009 FDIC keynote, “True Values of a Firefighter.” His advocacy for aggressive interior firefighting continues to reach large audiences on social platforms, where clips and quotes regularly resurface, much like cultural references frequently appear on TikTok.
- Curt Isakson, founder of County Fire Tactics, whose conferences, livestreams and Facebook presence have built a loyal following. His messaging on water supply, fireground strategy, and his slogans “Tactics Put out Fires,” and “It’s Worth The Risk” resonate with thousands of firefighters.
- The Scrap, a live video podcast hosted by Corley Moore of Firehouse Vigilance. With its informal conversations and Q&A style, The Scrap draws huge live audiences and creates a sense of community in real time. Its interactive model mirrors the way Swift uses social media to create two-way engagement with her fans.
- Search Culture, a Facebook page and training community devoted to civilian rescue and victim survivability. Their focus on aggressive search tactics has sparked passionate debate, shaped training drills, and created a movement that extends far beyond the page itself.
- The Firefighter Rescue Survey, which leverages social media to crowdsource and share data about rescues. Their posts, shared thousands of times, are shifting tactical conversations across the fire service.
Each of these voices has built what Swift has mastered: a direct, unfiltered connection with an audience that trusts them. Just as Swift’s posts can move thousands to action, a viral Scrap episode, an Isakson conference clip, or a Search Culture discussion can ripple across stations nationwide, shaping tactics, fueling debates and influencing the identity of the modern fire service.
The double-edged sword of influence
This reach comes with both opportunities and risks.
Opportunities: Social media has democratized fire service conversations. Messages about fire attack, search techniques and overall fireground operations can reach firefighters who may never attend a national conference. Individuals and communities make training feel accessible and participatory, especially for smaller or rural departments.
Risks: Influence can also amplify division. Debates over “aggressive vs. defensive” firefighting, stoked by personalities or platforms, often split firefighters along generational or cultural lines. Algorithms reward bold statements and conflict, sometimes elevating rhetoric over nuance.
How it shapes inexperienced firefighters
The biggest impact may be on those with the least experience. For newer, inexperienced firefighters, social media is often their first exposure to the broader fire service culture outside of their own department. While academy training is built around standards and safety, online content can sometimes blur those lines, inspiring and misleading.
- Shortcut Learning: A rookie might attempt a search tactic seen on Search Culture without proper instruction. Social media provides inspiration but not correction.
- Skewed Priorities: When Isakson emphasizes water supply, or McCormack underscores interior attack, or the Rescue Survey highlights search outcomes, young firefighters may assume those are the only priorities, neglecting other fundamentals.
- Echo Chambers: A rookie who follows only one personality, whether Isakson, McCormack or a Facebook group, may adopt that worldview wholesale, lacking the context to weigh it against other evidence or local SOPs (IAFC, 2021).
- Undermining Local Training: A probie might question their instructors by citing what they “saw on The Scrap” or read in Search Culture. While healthy debate can spark growth, blind loyalty to outside voices can erode trust in local leadership
In this way, the “Taylor Swift Effect” can accelerate both good and bad learning. Just as Swift’s music empowers her fans, fire service influencers can inspire new firefighters. But without mentorship and critical thinking, the same influence can create unrealistic expectations or unsafe practices.
The importance of vetting
The most important safeguard against the downsides of this influence is vetting, critically evaluating who you follow and what you take from them. Popularity should not be mistaken for expertise.
- Check their record: Has the personality published peer-reviewed articles, worked in a variety of fire service contexts, or contributed to nationally recognized training standards?
- Cross-reference ideas: Compare what you hear or read with your department’s SOPs.
- Look for transparency: Influencers who acknowledge limitations, cite sources and invite constructive debate tend to offer more reliable insights.
- Beware of absolutes: Just as no fireground is the same, no tactic applies universally. Personalities who frame their ideas as the only right way should raise red flags.
For inexperienced firefighters especially, vetting is essential. It ensures that social media inspiration serves as a supplement to formal training, rather than a replacement for it.
Authenticity and responsibility
Taylor Swift’s success hinges on authenticity, her willingness to share personal struggles, evolve publicly and build trust with her fans. Fire service influencers who lean into honesty, humility and data-driven messaging tend to sustain credibility. Isakson, McCormack, and the Rescue Survey team all resonate because their messages align with clear missions: put the fire out, save lives, and push firefighters to train harder.
The same should guide rookies: use social media as a spark, not a substitute. True learning still comes from drills, mentors and the fireground itself.
What it means for the fire service
The “Taylor Swift Effect” is a reminder that the fire service is not immune to the realities of digital influence. For inexperienced firefighters especially, personalities like Isakson, McCormack, The Scrap and Search Culture can be both mentors and misguides.
The challenge for the profession is to ensure the loudest voices online are not just popular but credible, responsible, and committed to firefighter safety. If rookies are going to scroll for training as often as they study a manual, the fire service must guide them on how to filter, question and verify what they see.
The real question is whether the fire service will use this influence the way Swift has used hers: to mobilize, to educate, and to unite. Or whether it will let the noise of social media drown out the signal of what truly matters, building a stronger, safer and smarter fire service.
References
- Baym, N. (2018). Playing to the Crowd: Musicians, Audiences, and the Intimate Work of Connection. NYU Press.
- Firefighter Rescue Survey. (2024). Annual Report.
- IAFC. (2021). Social Media Use in the Fire Service: Policy and Practice. International Association of Fire Chiefs.
- McCormack, R. (2009). True Values of a Firefighter. FDIC Keynote.
- Peters (2023) A Taylor Swift Instagram post helped drive a surge in voter registration. NPR.
- The Taylor Swift Impact – 5 Months and $5+ Billion. U.S. Travel Association (2023)
This article was reprinted with permission from Data Not Drama.