911 and Dispatch
At least 98 people were killed and over 2,000 structures destroyed in the Lahaina wildfire
The AskRail program gives dispatchers information on train contents and provides FFs with hazmat training additional chemical details
Orange County Fire Authority Probationary Dispatcher Chris Carvalho had only been on the job for three months
Firefighters were told to stay in station unless a fire was reported during the outage that lasted from 1 to 7 p.m.
Same virus that attacked a nearby police department, which encrypted data and demanded a ransom to provide the decryption key
Adam Perrelli, 36, admitted that he made the radio calls in December 2013 and January 2014 that interfered with fire and ambulance dispatching
The firefighter union said that the towers’ radio frequency emissions would pose health hazards to them and neighboring residents
The review raised troubling questions about how Metro calls and general 911 calls are handled by dispatch
Despite the fire chiefs’ opposition, the measure was approved
Here’s a look under the hood at Next Generation 911 and how one department has implemented it
It took firefighters 10 minutes to arrive at the fire, while another crew was closer but were not sent
Officials said there was no apparent reason the woman killed couldn’t have left the burning building when a dispatcher ordered an evacuation
The new system may not be fully finished until 2017 and costs have ballooned to $2 billion
Incidents in a specific downtown area are sapping responders’ resources; officials are exploring alternative ways to address those in need
The calls were not related to a Dec. 23 shooting incident at a Jacksonville fire station
It is designed to place one official in charge of a region to incorporate its unique geographical or logistical challenges into improving response times
The woman called 911 in a panic and accidentally gave the dispatcher the wrong address, sending firefighters in the wrong direction
Patients find comfort in the one-on-one care the community paramedic service provides
Responders have been complaining for weeks that new dispatch technology isn’t working; this incident is one example of that
New hardware has shown some units in the wrong locations; officials are working to fix the issue, which is part of a communication overhaul
They didn’t alert deputies and firefighters responding to the house fire that a man at the home threatened to shoot arriving responders
They proposed a ‘Community Protection Initiative’ where EMTs help frequent 911 callers with medications, health insurance and counseling
The suit claims it took 8 minutes to dispatch fire crews to the correct location, resulting in one fatality
An EMT told the man to call 911 then shut the door, despite being able to see the fire
Mayor Paul Soglin said the protection provides higher quality service with equivalent or better response times
Officials said dispatchers worked manually during the outage and sent out emergency crews by radio
They said the new dispatch system does not send the appropriate fire department or piece of fire equipment to emergency calls
A new report claims the system delayed response to a fatal Easter weekend fire
Officials instructed all personnel to use more vague terms when discussing the deadly disease
An off-duty officer made a second call to 911 and got a different dispatcher who sent an ambulance and rescue squad
The community paramedicine program has medics visiting recently released patients, monitoring vitals and ensuring medication is taken correctly
First Response signed the document despite concerns after the 911 director said he would halt emergency calls until it was inked
Technicians were not sure what caused the equipment problem; the affected equipment is about 10 years old
