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Communications and Interoperability

The communications and interoperability resource page is designed to help firefighters keep up with the latest communications gear and best practices in mutual-aid and interoperability.

Active911 has teamed up with PRYME to enhance emergency communications for first responders enabling seamless communication between radios and cellphones during critical situations
Learn how NERIS is providing first responders with more accurate and actionable post-incident information
After-action reports and investigations revealed issues with alert systems in past wildfires as well as the timeliness of notifications
Epic 3 Radio Interface Voice Communication System allows communications between on-scene firefighters and incident commanders, remote dispatchers and other radio users
The radios will allow better collaboration among counties
Factors that contributed to their deaths included heavy winds, personnel accountability and communication problems
Next Generation 911 combines mission-critical public-safety information and leading-edge technology to improve fire, EMS, and police emergency response
They are the mortar that holds emergency response together, and knowing how to work with dispatch will boost firefighter effectiveness and safety
Officials said the situation will be corrected when the 911 system is fixed
They were commended for firefighting improvements, but 13 agencies providing fire protection to the backcountry have not entered into agreements
The fire chief said that it could compromise public safety and cost fire departments millions of dollars in grants
Jennifer Green submitted her resignation after criticism following the Metro smoke incident in January
The move lifts an earlier suspension of the $156.6 million grant for a new interoperable communication system
We have more information available at our fingertips than ever before
Firefighters were told to stay in station unless a fire was reported during the outage that lasted from 1 to 7 p.m.
Same virus that attacked a nearby police department, which encrypted data and demanded a ransom to provide the decryption key
Issues in the Yarnell Hill Fire included not being able to locate one another; FLASH can track fire locations and command units
Adam Perrelli, 36, admitted that he made the radio calls in December 2013 and January 2014 that interfered with fire and ambulance dispatching
The absence of a unified command center early on, being misled by social media and communication with crews provided valuable insight on EMS response to protests
The firefighter union said that the towers’ radio frequency emissions would pose health hazards to them and neighboring residents
Firefighters on the ice-coated bridge didn’t know where Scott Tanksley was until he was spotted face-down on a road 56 feet below them
Crews were hampered by problems with the 911 and radio systems; officials want improved coordination and communication
Despite the fire chiefs’ opposition, the measure was approved
Here’s a look under the hood at Next Generation 911 and how one department has implemented it
The order comes in the wake of the deadly smoke incident aboard a Metro train last month
The new system may not be fully finished until 2017 and costs have ballooned to $2 billion
This wasn’t the first time that hackers have tried to crack the communication system; the cyber attack is under investigation
They made adjustments by encrypting their radios which made their radios less effective or almost non-working
The NTSB is investigating anomalies with the ventilation system in the tunnels to further understand what went wrong
Fire officials notified transit authorities of the radio problems four days before the incident that left one dead and 80 injured
The woman called 911 in a panic and accidentally gave the dispatcher the wrong address, sending firefighters in the wrong direction
The money will allow the county departments to switch to interoperable radios
Responders have been complaining for weeks that new dispatch technology isn’t working; this incident is one example of that