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Communications and Interoperability

The communications and interoperability resource page is designed to help firefighters keep up with the latest communications gear and best practices in mutual-aid and interoperability.

Tips for managing scene stress
Don’t wing it on the fireground; hone your decision-making skills and bring your A-game to incident command
The Charlotte SouthPark fire report highlights improvements in several areas, including the hiring of more inspectors and enhanced firefighter survival training
Adam Perrelli, 36, admitted that he made the radio calls in December 2013 and January 2014 that interfered with fire and ambulance dispatching
The absence of a unified command center early on, being misled by social media and communication with crews provided valuable insight on EMS response to protests
The firefighter union said that the towers’ radio frequency emissions would pose health hazards to them and neighboring residents
Firefighters on the ice-coated bridge didn’t know where Scott Tanksley was until he was spotted face-down on a road 56 feet below them
Crews were hampered by problems with the 911 and radio systems; officials want improved coordination and communication
Despite the fire chiefs’ opposition, the measure was approved
Here’s a look under the hood at Next Generation 911 and how one department has implemented it
The order comes in the wake of the deadly smoke incident aboard a Metro train last month
The new system may not be fully finished until 2017 and costs have ballooned to $2 billion
This wasn’t the first time that hackers have tried to crack the communication system; the cyber attack is under investigation
They made adjustments by encrypting their radios which made their radios less effective or almost non-working
The NTSB is investigating anomalies with the ventilation system in the tunnels to further understand what went wrong
Fire officials notified transit authorities of the radio problems four days before the incident that left one dead and 80 injured
The woman called 911 in a panic and accidentally gave the dispatcher the wrong address, sending firefighters in the wrong direction
The money will allow the county departments to switch to interoperable radios
Responders have been complaining for weeks that new dispatch technology isn’t working; this incident is one example of that
New hardware has shown some units in the wrong locations; officials are working to fix the issue, which is part of a communication overhaul
They didn’t alert deputies and firefighters responding to the house fire that a man at the home threatened to shoot arriving responders
Officials said dispatchers worked manually during the outage and sent out emergency crews by radio
Some colleagues say Deputy Chief Bobby Ross, who is black, lied to investigators by denying he gave fateful commands to Wilson and others that day
The malfunction led to three minutes of sirens loudly blaring throughout the town
They said the new dispatch system does not send the appropriate fire department or piece of fire equipment to emergency calls
A new report claims the system delayed response to a fatal Easter weekend fire
Despite its 80 recommendations, the review credits responders’ efforts during the unprecedented bedlam
Technicians were not sure what caused the equipment problem; the affected equipment is about 10 years old
Chief Bright: “No one person bears all responsibility” for firefighter Stanley Wilson’s death
Commanders failed to assess the fire, structure and available personnel; Stanley Wilson died in May 2013 after ordered back into a collapsing building
To buy the right system, you first need to know what you expect from it now and years down the road
Communication issues, foam availability and a turf battle were just some of the problems at the fire
Windows 8.1 Pro Update and a battery life of up to 15 hours enhances productivity of mobile professionals