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On-Demand Webinar: The future of public safety technology

Learn how technology will shape the future of public safety operations, based on results of the second annual Verizon Frontline Public Safety Communications survey

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During this webinar, an expert panel discussed the results of the second annual Verizon Frontline Public Safety Communications survey and what the responses of more than 2,000 first responders tell us about the importance of fast, reliable and secure communications technology to the success of any emergency response effort as well as how public safety communications technology has evolved.

Speakers also discussed how the speed and reliability of 5G is helping transform the public safety landscape and the innovations and capabilities it is helping enable.

Finally, these three distinguished leaders in the world of public safety talked about how they’ve seen public safety communications technology develop throughout their careers and how they feel technology will help shape the future of public safety operations, enabling first responders to do their jobs more safely and efficiently.


“I liked that the discussion was coming from multiple view points.”

“An engaging discussion with panel expertise and important topics for consideration of how current and future technologies play a part in security and emergency response.”

“Real life speakers talking about their personal experiences in relation to the use of technology in the field.”



From left to right: Cory Davis (Moderator), Kara Kalkbrenner, Karen Tandy, and Sandy Jo MacArthur

Cory Davis, Assistant Vice President, Verizon Frontline

Cory has nearly 20 years of advanced wireless technology and public safety leadership experience. Currently, he serves as the Assistant Vice President of Verizon Frontline. His team partners with public safety and public sector agencies nationwide to help them stay connected, innovate, plan for the future, mitigate pain points, and prepare for times of crisis and emergencies.

Kara Kalkbrenner, Former Chief Phoenix Fire Department

A native Phoenician, Fire Chief Kara Kalkbrenner joined the Phoenix Fire Department in 1985. During her 37 plus years of service, she held the ranks of Fire Engineer, Fire Captain, Division Chief, Deputy Chief and Executive Assistant Chief of Administration.

Chief Kalkbrenner was one of only six female Fire Chiefs of large metropolitan fire departments in the country. Her philosophy is that public administrators are community stakeholders and play an integral role in shaping the community where they work and live. Chief Kalkbrenner led 2,300 members and oversaw an operating budget of more than $550 million dollars, carefully stewarding taxpayer dollars and city resources while serving as Phoenix Fire Department’s Fire Chief.

Chief Kalkbrenner holds an Associate’s Degree in Fire Science from Phoenix College, a Bachelor’s Degree in Fire Service Management from Ottawa University and is a graduate of the Naval Postgraduate School. She has served as an adjunct instructor for the Fire Services program at Maricopa County Community Colleges.

Karen Tandy, Former Administrator, US Drug Enforcement Administration (DEA), and Member, Homeland Security Advisory Council and Commission on Combating Synthetic Opioid Trafficking

Karen P. Tandy has more than 40 years of leadership experience in the public and private sectors with executive board experience serving on for-profit and nonprofit boards. She heads a government affairs consulting firm in the Washington, DC, area.

Ms. Tandy was appointed by President George W. Bush and unanimously confirmed by the U.S. Senate as the first female to head the U.S. Drug Enforcement Administration (DEA), where she managed a $2.4 billion budget and approximately 11,000 employees in 86 global offices from 2003 to 2007. During her tenure, the DEA dismantled 80% more significant drug-trafficking organizations, contributing to a 23% reduction in teen drug use, and the lowest level of workplace drug use in almost 20 years.

Ms. Tandy was appointed by the U.S. Congress to the Commission on Combating Synthetic Opioid Trafficking in 2020. She is Chair of the Board of Directors of the National Center for Missing and Exploited Children, previously leading its law enforcement operations committee. She also is a member of the U.S. Department of Homeland Security Advisory Council (DHS HSAC). Ms. Tandy is a lawyer admitted to the state bars of Texas and Virginia, and is the Founder and Principal of KPT Consulting, LLC. She resides in northern Virginia.

Sandy Jo MacArthur, First Responder Training and Education Consultant, Former Assistant Chief, Office of Administrative Services, Los Angeles Police Department (LAPD), and Former Captain, Civil Rights Integrity Division, LAPD.

Sandy Jo MacArthur has a career in policing spanning over 40 years with the LAPD, 35 of which were fulltime and five as a reserve officer. She attained the rank of Assistant Chief before her retirement in 2015 and continues to work with the Training and Education Division. Her experience includes: field operations, budget, technology, 911 center, personnel hiring and promotions, police training, and employee wellness. Her expertise includes: handling cases involving people with mental illness; crisis intervention tactics; use of force training, skill development and adjudication; human relations and resources; diversity and discrimination; conflict management; curriculum design; and training delivery.

Ms. MacArthur currently works with the Los Angeles District Attorney’s Office as the Mental Health Training Coordinator, teaching law enforcement officers from throughout the county de-escalation skills when handling calls for service involving persons with mental illness. She is an adjunct professor at the Pepperdine University School of Law teaching mediation and the psychology of conflict. She also consults with law enforcement agencies across the nation. She also works with the University of Chicago Crime Lab assisting with several projects pertaining to the Chicago Police Department, including employee wellness, early intervention programs and various training for in-service personnel.

Ms. MacArthur received a bachelor’s degree in criminal justice from Arizona State University in 1980, a master’s degree in behavioral science, specializing in negotiations and conflict management, from California State University, Dominquez Hills in 1997, and is currently pursuing her doctorate in psychology.

Register now to watch this on-demand webinar