APCO Institute Releases New Fire Service Communications Training Course

DAYTONA BEACH, Fla. — APCO Institute is proud to announce the release of its new fire service communications training course - Fire Service Communications, First Edition. Fire Service Communications, First Edition is the result of the hard work and dedication of an exceptional group of communications professionals from the Association of Public-Safety Communications Officials (APCO) International membership and the public safety communications industry at large.

This dynamic new course provides comprehensive in-service training for fire service telecommunicators. Topics include an overview of firefighting and fire service apparatus and equipment, the role of the fire service telecommunicator, and understanding and responding to fire service incidents including technical rescue incidents, HAZMAT incidents, and terrorism incidents. The new curriculum also offers comprehensive training on the U.S. Department of Homeland Security's (DHS) National Incident Management System (NIMS) and Incident Command System (ICS), covering FEMA IS-700 and IS-100 training requirements.

Also being released is the new Fire Service Communications, First Edition Instructor course. The course combines enhanced instructional techniques training with specific training on how to conduct the Fire Service Communications, First Edition student course. The accompanying Fire Service Communications, First Edition Instructor Guide Package includes instructional techniques for trainers, lesson plans, the student text, a PowerPoint presentation, games and puzzles, exercises, role-plays, and training tips and guidelines.

"APCO Institute's new Fire Service Communications, First Edition raises the bar for fire service communications training programs," said APCO Institute Director Candice Solie. "It is a continuation of our efforts to provide public safety communications professionals with the most up-to-date and comprehensive in-service training available within our industry." 

For more information on the new Fire Service Communications, First Edition student and instructor courses visit

About APCO Institute
APCO Institute, a subsidiary of the Association of Public-Safety Communications Officials International, is the premier organization addressing educational and certification needs of public safety communications agencies. The Institute offers a selection of affordable training and educational resources for public safety communicators throughout the United States and in the international arena. Instructional offerings range from first-line basic training to supervisory, and communication center management courses, technical testing, agency and agent certification, and Web Seminars addressing current public safety communications issues. APCO Institute offers several training options including certification programs through traditional classroom instruction and APCO Institute Online internet-based training. APCO Virtual College, a cooperative effort between APCO Institute and the Institute for Emergency Preparedness (IEP) offers a degree program in Public Safety Communications. APCO Virtual College is an internet-based distance learning academic program designed for, and directed specifically toward individuals in the public safety communication. For more information, visit

About APCO International
The Association of Public-Safety Communications Officials (APCO) International is the world's oldest and largest professional organization dedicated to the enhancement of public safety communications. APCO International serves the professional needs of its 15,000 members worldwide by creating a platform for setting professional standards, addressing professional issues and providing education, products and services for people who manage, operate, maintain and supply the communications systems used by police, fire and emergency medical dispatch agencies throughout the world. For more information, visit

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