Dispatch, Call Centers & 911
Dispatch, Call Centers & 911 are critical components of emergency response, serving as the first point of contact between the public and emergency services. This topic covers call-taking procedures, dispatch protocols, technology systems, and training that ensure timely and accurate information is relayed to responders. Effective communication and coordination are essential for quick and safe incident response. Related content on Incident Command details how information from dispatch supports on-scene decision-making. Explore articles on best practices, technology trends, and strategies to improve emergency call handling and response efficiency.
PRODUCT COVERAGE
A mobile platform helps Indianapolis FD streamline inspections and stay on top of critical information that keeps firefighters and citizens safer and better informed
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COMPANY NEWS
Patents cover advances in multi-agency data sharing and video surveillance technologies
Acquisition of eDispatches expands the reach of emergency data to field responders available through RapidSOS
Kerr was IAFC President before finishing her career as the Fire Chief of Fort Lauderdale Fire Rescue