Dispatch, Call Centers & 911
Dispatch, Call Centers & 911 are critical components of emergency response, serving as the first point of contact between the public and emergency services. This topic covers call-taking procedures, dispatch protocols, technology systems, and training that ensure timely and accurate information is relayed to responders. Effective communication and coordination are essential for quick and safe incident response. Related content on Incident Command details how information from dispatch supports on-scene decision-making. Explore articles on best practices, technology trends, and strategies to improve emergency call handling and response efficiency.
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PRODUCT VIDEOS
Exploring the shift from reactive to preventative strategies in emergency services and the crucial role of technology and health initiatives
The FSRI’s research program manager details the changes ahead and what fire service leaders can do right now to prepare
COMPANY NEWS
Kerr was IAFC President before finishing her career as the Fire Chief of Fort Lauderdale Fire Rescue
The city of Oakland, California has modernized its emergency response with PremierOne computer-aided dispatch (CAD) software
StreetWise CADlink is designed to provide serious, enterprise-grade software for emergency response teams
