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Adele calls 9-1-1: A dispatcher’s response to ‘Hello’

How would it really go if the songstress called in an emergency – of a broken heart?


Adele performs “Hello” at the 59th annual Grammy Awards in Los Angeles, Feb. 12, 2017.

Photo by Matt Sayles/Invision/AP, File

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HELLO, it’s me
Good morning, this is 911, what’s your emergency?

I was wondering if after all these years you’d like to meet
To meet? Ma’am, what’s your emergency?

To go over everything
You can tell me, ma’am. What’s your emergency?

They say that time’s supposed to heal ya, but I ain’t done much healing
Ma’am, did someone hurt you?

HELLO, can you hear me?
Yes, ma’am, I can hear you. Can you hear me?

I’m in California dreaming about who we used to be
California is kind of big, ma’am. Can you be more specific about your location?

When we were younger and free
I am not sure we know each other, ma’am.

I’ve forgotten how it felt before the world fell at our feet
Did someone fall, ma’am? I’m not following.

There’s such a difference between us
Well, yeah, you sound like you could win a music show or something.

And a million miles
A million miles? I don’t think we have a trooper or paramedics in the area.

HELLO from the other side
MA’AM, THE OTHER SIDE OF WHAT? Do you see white light? Hold on!

I must’ve called a thousand times
Ma’am, I don’t see anything in our system from this number.

To tell you I’m sorry for everything that I’ve done
OMG. What have you done? Please, tell me. We are here to help.

But when I call, you never seem to be home
Ma’am, I assure you this line is staffed 24/7.

HELLO from the outside
Wait, are you outside right now? Hello?

At least I can say that I’ve tried
Tried what? What are you trying to do? I am so confused!

To tell you I’m sorry for breaking your heart
Jennifer, is that you? Do you have a cold?

But it don’t matter, it clearly doesn’t tear you apart anymore
I told you that you can’t call me on this line.

James Pribyl is a captain with Turkey Creek Fire Rescue in Sneads Ferry, North Carolina, and has served with the department for 5.5 years. He is also a retired Marine Corps Chief Warrant Officer 3.