911 and Dispatch
The National Highway Traffic Safety Administration’s National 911 Program has gathered a variety of resources to help you celebrate your colleagues and other 911 centers
First responders in Santa Fe County are currently using an unsecure, aging system with many dead spots
New London firefighters have relied on an antiquated, low-tech system to be alerted to calls
Triaging emergencies using data collected by computer-aided dispatch systems
Jason Gorham said he waited about 30 minutes as dispatchers transferred him repeatedly between several agencies in two states
By sending only ambulances to low-priority calls, the Chula Vista Fire Department believes it can respond to high-priority calls faster
“Individuals have used Cambria County radio frequency to transmit false information while posing as police officers,” District Attorney Kelly Callihan said
Officials said 911 centers are suffering because the New York government is diverting the monthly funds collected from the $1.20 fee into the state’s general fund
Marion County 911 and the Hannibal public school district are teaming up to access any of the security cameras in operation throughout the school district
Tucson Collaborative Community Care aims to decrease transports for people with chronic issues by sending a crew of two firefighters, a paramedic and a social worker
The mayor’s office said a “limited breach” occurred, forcing callers to relay information to dispatchers manually
Dispatchers will now wait three minutes instead of five after alerting a crew before paging the department again
The Phoenix Fire Department’s dispatchers duties were almost put to a “screeching halt” after a TV station put a live feed of the cat online
The move could save money, boost response times and improve coordination during wildfires
Nashville Fire Department officials voiced their concerns and said they “actually deal with having shortfalls” due to low staff numbers
The Pinellas County dispatch center is considering patching minor emergency calls to nurse practitioners
An investigation was launched after reports claim that refurbishment engineers are overwhelming dispatchers with accidental 911 calls
The tech company allowed several U.S. 911 centers to use their data to pinpoint a caller’s location
In the 50+ years since its inception, 911 emergency response has evolved into an advanced framework helping others
Diane Barnett said she saw potential in her German shepherd, so she’s now funding his training to be an official therapy dog
The county said the Computer Aided Dispatch system uses “a graphic user interface which enables our users to more efficiently enter and retrieve information”
Trevor Lane’s arrest report says his cat had been stuck in the tree overnight, and he figured the fire department’s “big ladders” would be of use
Joanne Borgel’s colleagues say she dedicated herself to building up York County Control at a time when no one even knew what 911 was
Officials said the family lost power and could not use their landline, and had no service on their cellphones
All firefighters in Delaware will soon use the same mayday signal in an effort to better coordinate in worst-case scenarios
Calls from the train’s riders, freeway motorists and witnesses flooded the dispatch center as desperate voices explained a widespread disaster
More than a thousand 911 calls were handled during the first six hours of the deadly fires that broke out across Sonoma County
Sen. Bill Nelson introduced legislation to modernize 911 systems by accelerating federal efforts to upgrade that crucial public safety infrastructure
“At minimum, our citizens deserve for their calls to be picked up,” said City Councilman Zeke Cohen, who read aloud complaints from residents
The new system cuts out the practice of “over triaging calls” and uses an algorithm to suggest to dispatchers what resources are needed
After Rodney Edwards lost his job and home in 2007, he studied to become a dispatcher
The three hours of recordings released Friday provide a clearer picture of how firefighters and emergency medical crews responded
Governor Nathan Deal signed an executive order to create a statewide 911 agency after it was revealed they had no group to oversee the services
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