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Maine FD launches EMS-only paramedic pilot program as fire calls decrease

The Bangor Fire Department’s EMS-only pilot program is aimed at handling a rising EMS call volume while keeping firefighters available for fire responses

BANGOR, Maine — The Bangor Fire Department is adding its first EMS-only paramedic positions as medical call volume continues to rise and fire calls decline.

The new fire medic roles are intended to help meet growing demand for emergency medical care while easing the workload on firefighters, News Center Maine reported.

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At the Bangor Fire Department, emergency medical care has traditionally been handled by firefighter/paramedics. Fire paramedics Amber Totilas and Charlotte Duncan are now stepping in as the department’s first EMS-only crew.

“Having just a paramedic role really allows us to focus on just the medicine,” Duncan said.

Since starting nearly two weeks ago, Totilas and Duncan have been responding to up to eight calls a day during 10-hour shifts, four days a week. Totilas said the EMS-only roles let paramedics focus on medical calls while keeping firefighters available for fire emergencies.

“It also frees up the firefighters for their dual role capabilities for those true fire-related incidents,” Division Chief Jeremy Ogden said.

Ogden said Bangor firefighter/paramedics responded to more than 9,000 medical calls in 2025, making up roughly 85% to 90% of the department’s call volume.

That demand helped drive the one-year EMS-only pilot program, which is being funded within the department’s current budget.

Ogden said the department hopes to add two more EMS-only positions this summer to help meet growing demand for medical calls.

Is your department considering EMS-only positions as medical call volume grows? How would a model like Bangor’s work in your agency?



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Bill Carey is the associate editor for FireRescue1.com and EMS1.com. A former Maryland volunteer firefighter, sergeant, and lieutenant, Bill has written for several fire service publications and platforms. His work on firefighter behavioral health garnered a 2014 Neal Award nomination. His ongoing research and writings about line-of-duty death data is frequently cited in articles, presentations, and trainings. Have a news tip? He can be reached at news@lexipol.com.