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 - Search results for "Leadership"
Fire education sessions focus on safety -

WASHINGTON — The Congressional Fire Service Institute's annual dinner and two-day lobbying event is focused on putting fire service ...

Fire service icon Chief Glenn Gaines dies -

LANSDOWNE, Va. — Deputy U.S. Fire Administrator Glenn Gaines died Sunday while mowing his lawn. He was 72.

Chief Gaines ...

Firefighters can keep cool under verbal attack -

Who knew that firefighters doing their grocery shopping could become such a media sensation?

By now more than a million people have seen the

4 big-impact fire-service changes to expect -

One of the most intelligent men I've had the privilege to work with is retired Gen. Michael Hayden. Gen. Hayden and I were commissioned in the U.S. Air Force at the same time and worked ...

Is the fire service culture good? -

Is fire service culture good or bad? This is a question I ask at the beginning of a presentation I do for fire service leaders called "Winning the Culture Wars."

The question ...

How political ambition can end a firefighting career -

Mention politics and most firefighters scurry off to the quiet recesses of their fire station. It is like proposing a roll of the dice to determine who cleans up after the messy cook who just ...

8 ways to be a better combination fire chief -

By Chief Jeff Cash, NVFC

Our society is changing every day. New technologies and equipment hit the market all the time.

Just ...

Firefighters and alcohol, what the data says -

By Sara Jahnke

When it comes to alcohol consumption, how much is too much? And, do firefighters drink too much?

Science defines binge drinking as five or more servings ...

Firefighting history: How did we get professional? -

The volunteer fire service as we now know it is at a crossroads. It is facing a difficult future from increasing demand for service, high expectations for professional-like behavior and declining ...

What it takes to be Fire Chief of the Year -

Leadership, integrity and innovation.

These three characteristics, among many others, are what fire chiefs should always strive to attain. And for former Fire Chief Debra Amesqua ...

Ferguson-area fire chiefs on difficulty hiring black firefighters -

By Doug Moore
The St. Louis Post-Dispatch

ST. LOUIS — In Hazelwood, none of the city's 36 firefighters is black although nearly a third of its residents are ...

Is it time to psych test volunteer firefighters? -

It is no news flash that the volunteer and combination segments of the fire service have a problem with members who commit criminal acts. Arson, embezzlement and theft tend to top the list.

It ...

W.Va. fire chief missing certs under investigation -

W.Va. fire chief missing certs under investigation -

BROOKE COUNTY, W.Va. — There's trouble for the Follansbee Volunteer Fire Department.

Fire Chief Larry Rea has been called before the disciplinary committee ...

Introducing Fire Chief Digital: Street smarts vs. book smarts, handling hometown MCIs and more -

Welcome to the premiere edition of the Fire Chief Digital Edition, ...

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Friday, April 17, 2015

FireRescue1 Exclusive

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Firefighters can keep cool under verbal attack
Remaining professional in the face of irrational, irate civilians is a skill that should be taught and reinforced; here's how to do it.
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