911 and Dispatch
As a fire engulfed her home, she made a desperate 911 call: “Oh God, I can’t get up and can’t breathe. Hurry up.”
Delray Beach officials released the apartment fire dispatch audio and the 911 calls from when a ladder truck was struck by a Brightline passenger train
From escaped kangaroos and raccoon invasions to mistaken international rescue calls, these bizarre incidents show that not every emergency is life-or-death
Computer assisted dispatch, or CAD, helps 911 operators quickly determine which emergency responders need to be sent to a scene
A study into the critical stress issues experienced by the families of 911 operators is looking for anonymous participants for a 10-question survey
The appearance of the measure on the ballot is due the a continual decrease in funding from the landline tax
The Park Ridge Fire Department responded to 5,187 calls in 2018, 3,156 of which were EMS calls
A nurse practitioner will accompany Beverly Hills Fire Department firefighter-paramedics as they respond to 911 calls
Broward County’s 911 centers are spending millions of dollars in overtime — with dispatchers forced to work the extra hours— to make up for continuing vacancies
Isaiah Smith is facing charges after police said he made six false 911 calls over a period of more than a month
Striking the balance between agency independence and operational synergy through conflict resolution, funding and governance
Polk Fire Rescue Capt. James Williams was suspended for sending video of a burning home in which a woman, who later died, was trapped
Beginning on the morning of Jan. 27 , Rockingham County will begin the process to merge all four dispatch centers into a single dispatch point
Fall River Fire Chief John Lynch said an investigation has been launched after Kyle Cusick allegedly made around 16 calls reporting fictitious fires
Dispatcher Barbara Hughes was working when she took a 911 call reporting a blaze in the area where she lives
A firefighter relates her experiences responding to Hurricane Michael in southwest Georgia
The calls offer a chilling glimpse into the moments when the Camp fire arrived at the Butte County’s doorstep
From flaming spiders to a girl stuck in a tailpipe, this year first responders dealt with several incidents you just can’t make up
After two years of research, a team of experts has determined that it will cost between $9.5 and $12.7 billion over the next ten years to expand NG911
A 911 communications center displays a lifesaver ring as a visual reminder of the purposeful work dispatchers do for their communities
Congresswoman Norma Torres, who previously worked as a 911 operator, wants to upgrade the status of 911 operators from clerical workers to first responders
Widespread connectivity and technology through remote control can save money, increase security and streamline alerts in the fire house
The improvements come after Oneida County experienced several issues, such as when mice chewed through phone lines, causing Verizon customers not to be able to contact 911
When the unthinkable occurs, 911 operators are the first contact the public has with first responders
Norred, a 14-year veteran of the San Antonio Fire Department, helped Monica Pesek revive her unresponsive father after he suffered a stroke
The Brownsville Fire Department is working to get to the root problems behind 911 callers who frequently ask for assistance—as often as two to five times per week
Seattle officials proposed a pilot program that would help responders deal with non-emergency calls and decrease response times
Lake County dispatchers said they get as many as 10 accidental calls from Apple Watches a day
Visitors stepping into the 911 Emergency Ops exhibit will experience the real-life intensity of a public safety command center and learn about the role of a 911 dispatcher
The report said nationwide Next Generation 911 implementation will cost between $9.5 billion and $12.7 billion over 10 years
Mobile 911 calls have been processed directly through the Barnstable Police Department’s new dispatch center, significantly reducing emergency response times
The organization reminded fire departments to be “disciplined” in their response and “ready and available to local communities”
Newberry County Sheriff Lee Foster said when someone hits the button, it alerts police, paramedics, firefighters, school administrators and calls 911
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