911 and Dispatch
Orange County residents dialing 911 will have a text option that will allow them to livestream a video to a dispatcher
Ill. OSHA report highlights accountability, communication among several errors in the death of a relatively new firefighter
Dispatchers overwhelmed by initial fire calls were inundated by calls looking for missing persons, trapped tourists
Beaufort County residents were unable to reach 911 via mobile devices last week after lightning struck a cellphone tower, causing an outage
New York City and 57 counties will receive a share of the grant to improve emergency response operations
Keith Guest and his family tried calling 911 for an hour and a half as they watched their $1.7 million home burn to the ground after it was struck by lightning
The State of 911 webinar will discuss how a new digital version of the NG911 Readiness Checklist will make it easier to use
The app also has a feature that allows users to type messages to dispatchers, for situations when speaking is difficult or dangerous
The U.S. Department of Transportation and the U.S. Department of Commerce’s grant program will help upgrade call centers to Next Generation 911 capabilities
Two stations had been using a “pop can” alarm as a backup to the broken system
School officials hope the class will equip students with better communication skills and the appropriate responses in various emergency situations
It’s time to get your dispatch system up to speed
The 70 percent increase in transport fees was proposed in the hopes that it would prevent repeat callers from using the city’s emergency medical services
Five years has made a world of difference to first responders on the ground in Boston on race day, thanks to the reliability of FirstNet’s communication network
From the first introduction in 1876 to present, emergency communications have evolved greatly. What are some of the most important milestones in dispatch history?
The upcoming operating system will automatically relay a caller’s location to dispatchers in an effort to “reduce emergency response times”
The 911 calls released by police reveal the surreal confusion on the ground during and after the massacre
“Dispatchers are now answering approximately 1,000 more calls per day. That’s about 1,000 more calls from seven years ago,” Mayor Mark Farrell said
Should the controversial merger go forward, the grant funds will help ease the cost of moving Grand Rapids dispatchers into the county dispatch center
Instead of sending an ambulance to every call, nurses will find out more about the patient and figure out a better alternative for them
Gary Greenbaum was honored Friday for his continuous service to the city as a fire dispatcher since 1977
Dispatch technology can revolutionize the way you call your firefighters to service, no matter where they are and what type of device they’re using
Triaging emergencies using data collected by computer-aided dispatch systems
Jason Gorham said he waited about 30 minutes as dispatchers transferred him repeatedly between several agencies in two states
By sending only ambulances to low-priority calls, the Chula Vista Fire Department believes it can respond to high-priority calls faster
“Individuals have used Cambria County radio frequency to transmit false information while posing as police officers,” District Attorney Kelly Callihan said
Officials said 911 centers are suffering because the New York government is diverting the monthly funds collected from the $1.20 fee into the state’s general fund
Marion County 911 and the Hannibal public school district are teaming up to access any of the security cameras in operation throughout the school district
Tucson Collaborative Community Care aims to decrease transports for people with chronic issues by sending a crew of two firefighters, a paramedic and a social worker
The mayor’s office said a “limited breach” occurred, forcing callers to relay information to dispatchers manually
Dispatchers will now wait three minutes instead of five after alerting a crew before paging the department again
The Phoenix Fire Department’s dispatchers duties were almost put to a “screeching halt” after a TV station put a live feed of the cat online
The move could save money, boost response times and improve coordination during wildfires
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