911 and Dispatch
Snohomish County 911 and Valley Com 911 successfully executed a live 911 call re-routing drill on June 5, confirming the vision that has been four years in the making
It’s up to each of us to do the work and ensure we’re complementing each other’s missions
Reflecting on the impact of the company’s fire service impact, plus a look to the future
Norred, a 14-year veteran of the San Antonio Fire Department, helped Monica Pesek revive her unresponsive father after he suffered a stroke
The Brownsville Fire Department is working to get to the root problems behind 911 callers who frequently ask for assistance—as often as two to five times per week
Seattle officials proposed a pilot program that would help responders deal with non-emergency calls and decrease response times
Lake County dispatchers said they get as many as 10 accidental calls from Apple Watches a day
Visitors stepping into the 911 Emergency Ops exhibit will experience the real-life intensity of a public safety command center and learn about the role of a 911 dispatcher
The report said nationwide Next Generation 911 implementation will cost between $9.5 billion and $12.7 billion over 10 years
Mobile 911 calls have been processed directly through the Barnstable Police Department’s new dispatch center, significantly reducing emergency response times
The organization reminded fire departments to be “disciplined” in their response and “ready and available to local communities”
Newberry County Sheriff Lee Foster said when someone hits the button, it alerts police, paramedics, firefighters, school administrators and calls 911
A down subject call occurs when the member of the public who calls dispatch is not willing or is unable to approach the unresponsive person
The Wichita Fire Department will test sending EMTs on “what some have called band aids and aspirin” medical calls, Mayor Jeff Longwell said
Beaufort County residents were unable to reach 911 via mobile devices last week after lightning struck a cellphone tower, causing an outage
New York City and 57 counties will receive a share of the grant to improve emergency response operations
Keith Guest and his family tried calling 911 for an hour and a half as they watched their $1.7 million home burn to the ground after it was struck by lightning
The State of 911 webinar will discuss how a new digital version of the NG911 Readiness Checklist will make it easier to use
The app also has a feature that allows users to type messages to dispatchers, for situations when speaking is difficult or dangerous
The U.S. Department of Transportation and the U.S. Department of Commerce’s grant program will help upgrade call centers to Next Generation 911 capabilities
Two stations had been using a “pop can” alarm as a backup to the broken system
School officials hope the class will equip students with better communication skills and the appropriate responses in various emergency situations
It’s time to get your dispatch system up to speed
The 70 percent increase in transport fees was proposed in the hopes that it would prevent repeat callers from using the city’s emergency medical services
Five years has made a world of difference to first responders on the ground in Boston on race day, thanks to the reliability of FirstNet’s communication network
From the first introduction in 1876 to present, emergency communications have evolved greatly. What are some of the most important milestones in dispatch history?
The upcoming operating system will automatically relay a caller’s location to dispatchers in an effort to “reduce emergency response times”
The 911 calls released by police reveal the surreal confusion on the ground during and after the massacre
“Dispatchers are now answering approximately 1,000 more calls per day. That’s about 1,000 more calls from seven years ago,” Mayor Mark Farrell said
Should the controversial merger go forward, the grant funds will help ease the cost of moving Grand Rapids dispatchers into the county dispatch center
Instead of sending an ambulance to every call, nurses will find out more about the patient and figure out a better alternative for them
Gary Greenbaum was honored Friday for his continuous service to the city as a fire dispatcher since 1977
Dispatch technology can revolutionize the way you call your firefighters to service, no matter where they are and what type of device they’re using
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