911 and Dispatch
Exploring the shift from reactive to preventative strategies in emergency services and the crucial role of technology and health initiatives
Jefferson County 911 is in the process of using artificial intelligence to improve 911 operations and help with dispatcher shortage
Active shooter training at Minnesota State University tested the response of several agencies
EMS must change tactics, mindset to best meet patients’ needs – and that includes patient transport beyond the ER
Crawford County residents can sign up for the alerts to alert them to significant weather, hazardous materials incidents, AMBER alerts for missing children or an active shooting
A system overhaul will encrypt the frequencies used by nine city departments, preventing monitoring of the transmissions
The Jacksonville Fire and Rescue Department reported they responded to 5,050 overdose calls last year, a stark increase from the 4,140 overdose calls in 2019
Durham firefighters reported at least 46 dispatching errors or concerns this year, with Raleigh operators forced to answer nearly 1 in 10 incoming calls
The Portsmouth union members are among the first government employees in Virginia to request collective bargaining since the ban was lifted May 1
Union County EMS officials wrote that residents are likely mistaking the sound of cicadas for vehicle or home alarms
Two dogs were rescued during the blaze that burned a row of six homes
Lawmakers are unsure whether American Rescue Plan funds can be used to sustain WyoLink, which connects more than 500 agencies across the state
The program seeks to determine which calls require a police response and which can be handled by firefighter-medics or others
The Durham union said it can take as long as 10 minutes for firefighters to be dispatched to a call
The department began using the GoodSAM telemedicine program in December to assess some patients remotely
Astro, a pit bull mix, led a stranger to his owner who had suffered a medical emergency
The “first first responders” were honored with special events, social media highlights and the “Tree of Life” campaign
The new resource is the latest in a series of publications for fire, EMS and law enforcement leaders to better understand Next Generation 911
The expanding Health One program provides on-scene care to those experiencing mental illness, homelessness and chronic health problems
Rep. Norma Torres, a former LAPD dispatcher, advocate Sarah Weston and public safety training consultant Kim Turner will discuss issues related to the profession
Commissioner Daniel Nigro said 911 wasn’t called for 10 minutes after the fire was first detected
Several factors contribute to how dispatch centers work – and hiring to fill seats will undoubtedly lead to issues
The bipartisan bill was co-authored by Rep. Norma J. Torres, who is a former LAPD dispatcher, and Rep. Brian Fitzpatrick, a former FBI agent
The consultants’ report echoes recommendations made in 2008 when Stark County had 10 dispatch centers
The bill, which would also allow parents to call 911 to surrender a child, is headed to Gov. Eric Holcomb’s desk
Minneapolis-area 911 officials are hoping to avoid problems that hampered responses to riots last year
The bill would provide $15 billion to update the nation’s 911 infrastructure
Past Fire Chief and current Emergency Management Director Mike Myers will oversee changes in financial planning, hiring and non-emergency call diversion
The 911 operator and EMT says he was placed on limited duty after being prescribed medical marijuana for Crohn’s disease
Jakob Hindman reunited with the dispatcher who answered his call and the responding paramedic, and was awarded a medal, a plaque and a superhero cape decorated with station patches
The bill is sponsored by state Assemblyman John Armato, a longtime volunteer firefighter
The man couldn’t reach his phone after becoming stuck in the freezing water
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