911 and Dispatch
Madison firefighters have been working out of cramped firehouse built in 1923
Communication and command failures were key in fatal Florida fire that killed Loretta Pickard
How AI-driven platforms are revolutionizing public safety messaging and disaster preparedness
Fla. counties are launching new ambulances, using fire rescue vehicles to transport patients amidst, high volumes, hospital bypasses
High call volumes and medical transports in Seminole County due to the recent increase in COVID-19 cases has put ambulance availability “below acceptable levels” in recent months
The system, developed by Accenture, is the result of a four-year project to build a modern, reliable platform with expanded features
With EMS short-staffed, overcrowded Brevard County emergency departments are typing up critical personnel waiting to offload patients
The Hamilton Fire Department said the issue has already been remedied and did not cause any disruption or delay of firefighting at the scene
FirstNet
How to make sound decisions about emergency communications systems in an ever-changing field
The nonprofit 9/11 Memorial & Museum reported losing nearly 90% of its operating revenue during the COVID-19 pandemic
“You have reached the 911 center for the city of St. Louis. All operators are busy at this time. Please do not hang up. Your call will be answered in the order received.”
Multiple departments were recognized for saving Sean Watson, a mostly nonverbal child, trapped inside a burning home
Working side-by-side highlights that personal perceptions of others’ job duties can be limited and skewed
Dispatch recordings capture the immediate responses, reactions of several first responders following the catastrophic collapse
EMS must change tactics, mindset to best meet patients’ needs – and that includes patient transport beyond the ER
Crawford County residents can sign up for the alerts to alert them to significant weather, hazardous materials incidents, AMBER alerts for missing children or an active shooting
A system overhaul will encrypt the frequencies used by nine city departments, preventing monitoring of the transmissions
The Jacksonville Fire and Rescue Department reported they responded to 5,050 overdose calls last year, a stark increase from the 4,140 overdose calls in 2019
Durham firefighters reported at least 46 dispatching errors or concerns this year, with Raleigh operators forced to answer nearly 1 in 10 incoming calls
The Portsmouth union members are among the first government employees in Virginia to request collective bargaining since the ban was lifted May 1
Union County EMS officials wrote that residents are likely mistaking the sound of cicadas for vehicle or home alarms
Two dogs were rescued during the blaze that burned a row of six homes
Lawmakers are unsure whether American Rescue Plan funds can be used to sustain WyoLink, which connects more than 500 agencies across the state
The program seeks to determine which calls require a police response and which can be handled by firefighter-medics or others
The Durham union said it can take as long as 10 minutes for firefighters to be dispatched to a call
The department began using the GoodSAM telemedicine program in December to assess some patients remotely
Astro, a pit bull mix, led a stranger to his owner who had suffered a medical emergency
The “first first responders” were honored with special events, social media highlights and the “Tree of Life” campaign
The new resource is the latest in a series of publications for fire, EMS and law enforcement leaders to better understand Next Generation 911
The expanding Health One program provides on-scene care to those experiencing mental illness, homelessness and chronic health problems
Rep. Norma Torres, a former LAPD dispatcher, advocate Sarah Weston and public safety training consultant Kim Turner will discuss issues related to the profession
Commissioner Daniel Nigro said 911 wasn’t called for 10 minutes after the fire was first detected
Several factors contribute to how dispatch centers work – and hiring to fill seats will undoubtedly lead to issues
