911 and Dispatch
Nearly killed by a brown bear during a summer hike, Anchorage resident Victoria Lytle reunited with the firefighters, medics and 911 dispatcher who trekked miles into the Chugach Mountains to rescue her
A quick explainer of our three-digit helping hands
A Fountain Inn couple’s nightly Halloween display keeps prompting 911 calls and fire department responses despite posted warnings.
With EMS short-staffed, overcrowded Brevard County emergency departments are typing up critical personnel waiting to offload patients
The Hamilton Fire Department said the issue has already been remedied and did not cause any disruption or delay of firefighting at the scene
FirstNet
How to make sound decisions about emergency communications systems in an ever-changing field
The nonprofit 9/11 Memorial & Museum reported losing nearly 90% of its operating revenue during the COVID-19 pandemic
“You have reached the 911 center for the city of St. Louis. All operators are busy at this time. Please do not hang up. Your call will be answered in the order received.”
Multiple departments were recognized for saving Sean Watson, a mostly nonverbal child, trapped inside a burning home
Working side-by-side highlights that personal perceptions of others’ job duties can be limited and skewed
Dispatch recordings capture the immediate responses, reactions of several first responders following the catastrophic collapse
EMS must change tactics, mindset to best meet patients’ needs – and that includes patient transport beyond the ER
Crawford County residents can sign up for the alerts to alert them to significant weather, hazardous materials incidents, AMBER alerts for missing children or an active shooting
A system overhaul will encrypt the frequencies used by nine city departments, preventing monitoring of the transmissions
The Jacksonville Fire and Rescue Department reported they responded to 5,050 overdose calls last year, a stark increase from the 4,140 overdose calls in 2019
Durham firefighters reported at least 46 dispatching errors or concerns this year, with Raleigh operators forced to answer nearly 1 in 10 incoming calls
The Portsmouth union members are among the first government employees in Virginia to request collective bargaining since the ban was lifted May 1
Union County EMS officials wrote that residents are likely mistaking the sound of cicadas for vehicle or home alarms
Two dogs were rescued during the blaze that burned a row of six homes
Lawmakers are unsure whether American Rescue Plan funds can be used to sustain WyoLink, which connects more than 500 agencies across the state
The program seeks to determine which calls require a police response and which can be handled by firefighter-medics or others
The Durham union said it can take as long as 10 minutes for firefighters to be dispatched to a call
The department began using the GoodSAM telemedicine program in December to assess some patients remotely
Astro, a pit bull mix, led a stranger to his owner who had suffered a medical emergency
The “first first responders” were honored with special events, social media highlights and the “Tree of Life” campaign
The new resource is the latest in a series of publications for fire, EMS and law enforcement leaders to better understand Next Generation 911
The expanding Health One program provides on-scene care to those experiencing mental illness, homelessness and chronic health problems
Rep. Norma Torres, a former LAPD dispatcher, advocate Sarah Weston and public safety training consultant Kim Turner will discuss issues related to the profession
Commissioner Daniel Nigro said 911 wasn’t called for 10 minutes after the fire was first detected
The bipartisan bill was co-authored by Rep. Norma J. Torres, who is a former LAPD dispatcher, and Rep. Brian Fitzpatrick, a former FBI agent
The consultants’ report echoes recommendations made in 2008 when Stark County had 10 dispatch centers
The bill, which would also allow parents to call 911 to surrender a child, is headed to Gov. Eric Holcomb’s desk
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