911 and Dispatch
Age, capabilities, funding and outages are emblematic of problems facing the country’s emergency communications and response system
The red fire alarm boxes found on street corners continue to be valuable, especially during 911 outages, even 100 years later
Dispatch centers across the country reported disruptions due to the Microsoft 365 outage, including having to write 911 calls on paper to share with first responders
Remote desktop units have enabled an ECC to maintain operations during large-scale emergencies even when employees are unable to report to the 911 center
The St. Lawrence County Office of Emergency Services said their dispatch system directed them to a residence with the same street address in a different town
Monroe County Clerk Donald Evans said STAT EMS’s intention is not to take 911 calls away from the Peterstown Volunteer Fire Department and Rescue Squad
The Association of Public-Safety Communications Officials International is accepting submissions for the theme “Who is YOUR public safety superhero?”
The Marana police dispatcher was attempting to transfer the call to Tucson 911 to dispatch the fire department
Newark officials say the woman had called for help earlier but that an error had been made logging the address of her call
The Rave Mobile Safety report also includes data about trust in COVID-19 information and willingness to share information with 911
Some in the Orange County, California public safety community have pushed to change the policy that restricts when a sheriff’s helicopter can be dispatched
The fire put Jeff Davis County 911 and ambulance services out of commission until other counties stepped in to provide coverage
Orange County fire officials are investigating why a fire helicopter was dispatched to the scene instead of a closer sheriff’s office helicopter
Fire, EMS, police and 911 departments in Porter County are collaborating to apply for funding for the more efficient alerting system
The county has been given a deadline of 55 days to pay the bill, which is about $500,000 over its budget, after which first responders will no longer have radio communications access
Emergency services and utilities pivot as outages continue in southern Middle Tennessee
The pandemic will solidify new best practices for agencies to manage a disaster that inhibits physical EOC operations
The new computer-aided dispatch system allows for immediate automated selection of the closest available fire and EMS unit for all emergency calls
Bob Stanczyk was putting out hot spots when he noticed discomfort in his left shoulder; alerting EMTs he didn’t feel right saved his life
Subtle shifts in thinking add up to big results, offering greater levels of resilience to draw from during challenging times
An Orange County Fire Authority dispatcher sent a fire helicopter that arrived in 18 minutes instead of calling a sheriff’s copter only a minute away
Scott Davidson, 45, is the second Kansas City Fire Department member to die from the virus over the weekend
The vote came as a shock to the Gill Hall Volunteer Fire Co., which was preparing to get back into the county’s dispatch system last week
The man allegedly set up a fog machine and told a friend a mom and baby were in danger
The family of the patient who died called the hospital directly after failing to reach a 911 operator due to a rare power distribution unit failure
Joseph Thuesen was fired as the top administrator of Sacramento County’s fire/EMS dispatch center last year after an investigation into “financial irregularities” and alleged threats of violence
Since 2004, eDispatches has focused their efforts on delivering dispatch notifications to responders by voice call, text and the eDispatches mobile app
The new service allows individuals to receive notifications sent from local authorities to stay informed on potentially hazardous situations involving weather, traffic and other emergencies, including the spread of COVID-19
The task force was developed after a third-party review found problems with staffing levels, training, morale, harassment and more at Tuscon’s Public Safety Communications Department
One councilman who supports the Gill Hall Volunteer Fire Company claims the delay in getting the station dispatched is a “stall tactic” designed to force the agency into a merger
Ten Attleboro firefighters and two dispatchers from the department are now quarantined and being monitored by health officials
Municipalities in several states reported 911 outages on Monday night, many of which were resolved after a few hours
The Atlantic County Special Needs Registry seeks to ensure first responders can prepare to care appropriately for a person with special needs
